Barista (Food & Beverage Enthusiast)

Bass Pro Shops•Ozark, MO

9d•Onsite

About The Position

The Food & Beverage Enthusiast who has a genuine interest in customer experience and hospitality as well as the mission of The Workshop at Finley Farms to build a sense of community over coffee and through crafts.

Requirements

High school diploma/GED preferred.
At least one year of experience working as a barista, bartender, and/or food preparation.
Experience in and passion for consumer service
Willingness to learn new skills and be a team player
An attitude of flexibility and mindfulness about the team approach
Delivering quality beverages consistently and according to shop standards
Ability to handle all required tasks around handling cash register
Learn all menus and is able to communicate all food and beverage offerings
Clean and clear service areas
Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
Ability to sell, upsell, and take orders
Perform correct POS transactions, closing duties and accounting procedures as required
Preparing food to quality standards and according to health department regulations
Maintain good personal hygiene and professional image at all times
Ability and desire to obey all local, state, and federal laws
Ability to verbally communicate with guests and other associates
Ability to memorize and become knowledgeable of menu items
Ability to speak effectively before customers
Ability to calculate figures and amounts such as discounts and percentages
Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction
Intrinsically motivated takes pride in owns work
Has the ability to stay calm, organized, and efficient when busy
Maintains a willingness to learn and to be flexible

Responsibilities

Provides exceptional, friendly customer service.
Maintains a clean, professional work environment.
Performs barista and bartending duties such as crafting and preparing a variety of customer beverage orders, such as espresso drinks and cocktails.
Prepares and serves food to the quality standards of the shop and health department.
Operates espresso machine, POS, and other equipment professionally.
Assists customers in the selection and purchasing of retail and menu offerings.
Represents the vision for Finley Farms and The Workshop.
Cultivates a sense of community by fostering customer relationships.
Assists with special events, such as birthday parties, wedding receptions, meetings, etc.
ALL OTHER DUTIES AS ASSIGNED.