Barista
About The Position
We are looking for unique individuals who work together to create amazing experiences for our guests. Every member of the team contributes to the success of the whole hotel. The role involves taking orders for and serving food and beverage items to customers in a friendly, enthusiastic, and professional manner while using suggestive selling techniques. You will regularly greet, communicate and converse with all guests. You will set up and maintain the coffee bar in an attractive, organized, clean, and standardized presentation. You will make and serve coffee drinks, educate and inform customers about coffee beans, preparation, and brewing methods. You will continuously check food to ensure appearance, temperature, and portions are correct, and be knowledgeable of all menu items, answering guest questions directly and concisely. The candidate must also clear and clean tables as they are vacated, and listen and respond to guest requests or concerns. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Requirements
- Must love people and have a passion for serving others and the community
- Lift and carry 50 lbs.
- Learn and sell menu
- Stand for periods of 8-10 hours
- Must enjoy being around and working with people
- Work with others like a rock star, while keeping the guests and teammates the focus
- Communicate clearly in verbal and written English
- Comply with all safety and health department procedures as well as all state and federal laws
- Maintain a neat, clean and well-groomed appearance per hotel standards
- Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
- Adhere to hotel policies including but not limited to attendance, safety, behavior
- Current, legal and unrestricted ability to work in the United States
- High school or equivalent education required.
- Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months
- Must be able to stand and exert well-paced mobility for up to 6-8 hours in length.
- Must be able to lift up to 15 lbs. on a regular and continuing basis.
- Must be able to lift trays of food or food items weighing up to 30 lbs. frequently.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
- Requires good communication skills, both verbal and written.
- All employees must maintain a neat, clean and well-groomed appearance.
Nice To Haves
- Two years’ experience as barista or food server in full service restaurant is preferred.
- 1-2 years’ experience in a full service restaurant or lounge
Responsibilities
- Prep the coffee bar daily, maintain it during the shift and clean it nightly in preparation for the next shift
- Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Stock the coffee bar as necessary in accordance with company guidelines regarding liquor requisition
- Adhere to company standards regarding food and beverage knowledge
- Orchestrate an extraordinary guest experience through positive guest interaction
- Be able to guide guests through aspects of our hotel and our city
- Ensure that guests are of legal drinking age by asking for an appropriate ID card
- Handle a cash bank and adhere to company policies regarding money handling
- Accurately enter all items into POS system and charge guests accordingly
- Comply with sanitation standards and notify management of any issues
- Take orders for and serve food and beverage items to customers
- Greet, communicate and converse with all guests
- Set up and maintain the coffee bar
- Make and serve coffee drinks
- Educate and inform customers about coffee beans, preparation, and brewing methods
- Check food to ensure appearance, temperature, and portions are correct
- Answer guest questions
- Clear and clean tables as they are vacated
- Listen and respond to guest requests or concerns
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
