Barista

Commonwealth Hotels • Memphis, TN

14h

About The Position

The Hotel Barista is responsible for crafting and serving a variety of coffee, tea, and specialty beverages to hotel guests and customers. This role involves operating coffee-making equipment, maintaining a clean and organized workstation, and providing friendly, professional service to enhance the guest experience. The barista may also handle food items, process payments, and assist with inventory management.
Exciting Atmosphere – Work in a fast-paced, event-driven environment, serving guests at conferences, weddings, and special events.
Competitive Pay & Benefits – Earn competitive wages, tips, and potential benefits, including hotel discounts, health insurance, and more.
Professional Growth – Gain valuable experience in bartending, customer service, and hospitality, with opportunities for career advancement.
Team-Oriented Culture – Work alongside a supportive and professional team in a well-respected global hotel brand.
Prestigious Brand – Be part of Hyatt, known for its commitment to quality service and guest satisfaction.

Requirements

• High school diploma or equivalent
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

• Prepare and serve high-quality coffee, espresso-based drinks, teas, and other beverages according to recipes and guest preferences.
• Greet guests warmly, take orders accurately, and provide recommendations on menu items.
• Operate and maintain coffee machines, grinders, and other equipment, ensuring cleanliness and functionality.
• Handle cash, credit card transactions, and point-of-sale (POS) systems efficiently.
• Maintain a clean and sanitary work area, including counters, equipment, and seating areas, in compliance with health and safety standards.
• Restock supplies, such as coffee beans, milk, syrups, and pastries, and assist with inventory tracking.
• Collaborate with team members to ensure smooth operations during busy periods.
• Upsell additional items, such as pastries or specialty drinks, to enhance guest experience and meet sales goals.
• Handle guest inquiries, complaints, or special requests with professionalism and courtesy.
• Adhere to hotel policies, brand standards, and food safety regulations.

Benefits

• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees