Barista

BHC•Charleston, SC

About The Position

The Barista at Community Perk is responsible for selling, preparing and serving all beverages, wine and food. Duties include overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the offerings to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of coffee and tea, product, and beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service. ESSENTIAL JOB FUNCTIONS: (Includes but is not limited to the following duties. Other duties may be assigned): Understand and perform job duties to the expectations of Service and Food manuals. Oversees and assists the entire front of house team with all elements of service. Takes ownership of the bar, knowing the names and preferences of their guests and VIPs, greeting, seating, running, bussing, re-setting etc. Executes and facilitates service in cooperation with other Baristas and managers. Describes dinner features as needed, including menu changes and daily additions. Follows through and communicates with Management team/Chef on VIP procedures and special requests. Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires. Participate in Pre-Shift meetings and learn new menu items. Taking and making beverage orders. Describes dinner features as needed, including menu changes and daily additions. Coordinating transfers with manager/server team Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times. Develops rapport with guests. Describes dinner features as needed (including changes and additions). Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have. Liaise with server to ensure communication at all times about wants and needs of guests. Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc Ensure that all food and products are consistently prepared and served according to the restaurant’s standards. Maintain a clean, safe environment all times in the bar (front bar, back bar, well, floor). Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant colleagues and guests. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the restaurant. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Must have complete knowledge of POS system. Knowledge of the appropriate table settings and service ware. Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties. Must have complete knowledge of products and specifications Further duties not currently listed in this outline may be added at the manager’s discretion.

Requirements

Must be pleasant, conscientious, and professional with an extensive knowledge of coffee and tea, product, and beverage selections
Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service
Must be able to speak, read, write and understand the primary language(s) used in the workplace
Must be able to read and write to facilitate the communication process
Requires good communication skills, both verbal and written
Must possess basic computational ability
Must possess basic computer skills
Must have complete knowledge of POS system
Knowledge of the appropriate table settings and service ware
Ability to describe all menu items, prices and methods of preparation
Must have complete knowledge of products and specifications
Cleanliness, organization, and the ability to work well in a team situation are crucial to this position
High school or equivalent education required
Applicants must possess a strong dedication toward learning, and motivation to progress in a fine dining environment
Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems
Familiarity with Microsoft Office Suite of products and strong financial acumen
Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools
Responsive to constructive feedback from Chefs and Managers
Ability to communicate effectively with management, guests and hourly staff

Responsibilities

Selling, preparing and serving all beverages, wine and food
Overseeing bar maintenance
Making menu suggestions
Delivering food and drinks
Describing the offerings to guests
Recommending wine selections
Monitoring guest satisfaction
Managing inventory
Taking and making beverage orders
Coordinating transfers with manager/server team
Ensuring food and products are consistently prepared and served according to the restaurant’s standards
Maintaining a clean, safe environment all times in the bar