Barista - Eataly Flatiron

Eataly North America•New York, NY

7d•Onsite

About The Position

A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. The role requires knowledge of coffee menu items, high-quality and fast-paced guest service, and the ability to work at multiple quick-service counters performing a variety of functions. The position reports to the QSR General Manager and QSR Assistant General Managers. The Barista prepares authentic Italian espresso, coffee, and other café drinks; shares product details with guests; sets up and replenishes stations; and follows allergen separation and FIFO dating standards. The role also includes weighing, grinding, or packing coffee beans to guests’ specifications, operating the POS system, maintaining clean and sanitized work areas, and serving products across QSR counters offering pastry, gelato, pizza, and other Italian delicacies. The Barista is expected to remain calm during high-volume periods and perform other duties as assigned.

Requirements

Knowledge of and enthusiasm for coffee, tea, drink preparation, and products.
Outstanding communication and guest service skills.
Ability to perform simple mathematical calculations and follow production directions.
Availability to work onsite on a flexible schedule, often including early mornings, evenings, and weekends.
Ability to lift up to 50 pounds.
Ability to maintain well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Ability to operate a manual espresso machine, ovens, drink blender, juicer, and Point of Sale equipment.
Dexterity for rapid and consistent espresso preparation.

Nice To Haves

At least 1 year of barista experience using a manual espresso machine.
High school diploma.

Responsibilities

Prepare and serve authentic Italian espresso, coffee, and other café drinks at multiple counters.
Provide exceptional guest service and explain product details, such as coffee blends and preparation methods.
Set up stations and replenish displays neatly, separating allergens such as nuts and wheat.
Ensure items are dated and follow First In, First Out (FIFO) standards.
Weigh, grind, or pack coffee beans according to guests’ specifications.
Operate the Point of Sales (POS) system accurately, including cash drops and bill authentication.
Clean and sanitize work areas in accordance with the supervising health agency’s standards.
Work across QSR counters serving pastry, gelato, pizza, and other Italian delicacies.
Maintain a calm demeanor during periods of high volume.
Perform other duties as required or assigned.