Barista Westin Houston Downtown

Landry's, LLC.•Houston, TX

About The Position

The Barista provides attentive, courteous, and efficient service to guests. The role promotes coffee consumption by educating guests, recommending products, demonstrating coffee salesmanship, and providing friendly hospitality. The position prepares beverages, supports sales goals, and handles customer payments and comps in accordance with cash-handling policies.

Requirements

  • Knowledge of coffee products and specialty food items.
  • A record of delivering exceptional guest or client experiences.
  • Effective communication skills.
  • Appropriate professional appearance and demeanor.
  • Availability for various shifts, including early mornings, late nights, double shifts, occasional weekends and holidays, and long hours.
  • Team-player attitude with a guest-first approach.
  • At least 18 years old.

Responsibilities

  • Deliver positive, courteous, and professional service in interactions with guests, visitors, vendors, and fellow employees.
  • Discover customer needs and suggest products to enhance services and meet sales goals.
  • Prepare a variety of customer beverages, including espresso drinks.
  • Accurately count money and comps received from customers and follow cash-handling policies.

Benefits

  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities
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