Starbuck's Barista Casual

Marriott•Wailea, HI

About The Position

The Barista takes customer orders, records them in the MICROS system, prepares food and coffee beverages, processes payments, and provides attentive guest service. The role includes setting up, stocking, and maintaining work areas; completing opening and closing duties; ensuring appliances are operated at appropriate times; and cleaning work areas, dishes, utensils, tables, equipment, and coffee cart areas throughout the day. Cash-handling duties include obtaining change, counting the bank at the end of a shift, completing cashier reports, resolving discrepancies, submitting receipts, and securing the bank. The position requires following company, safety, and security policies; reporting accidents, injuries, and unsafe conditions; and completing required safety training and certifications. Associates are expected to maintain a clean, professional appearance, protect confidential information and company assets, meet quality standards, communicate professionally, and build positive working relationships while supporting team goals. The role also involves accommodating guests’ service needs, including assisting individuals with disabilities, and performing other reasonable duties requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to read and visually verify information in various formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces; use stairs or service ramps; and reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Complete opening and closing duties, including preparing supplies and tools, cleaning equipment and areas, and locking doors.
Set up, stock, and maintain work areas.
Take customer orders, record them in the MICROS system, prepare food and coffee beverages, and collect payments.
Turn appliances such as coffee makers on and off at appropriate times.
Bus coffee cart areas and tables, and clean dishes, utensils, work areas, tables, and equipment throughout the day.
Obtain change for the expected business level; count the bank at the end of the shift; complete cashier reports; resolve discrepancies; submit receipts; and secure the bank.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, maintain positive working relationships, and support the team in reaching common goals.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.