Barista - Temporary

Barnes & Noble•Loveland, CO

7d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the attractive presentation and efficient operation of the Café by stocking deliveries, maintaining the bakery case and dining area, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the role. They learn and perform the operational competencies of the position, including using store technology, merchandising, register operation, receiving and stocking deliveries, preparing food and drinks, completing cleaning tasks, applying FIFO and product dating practices, supporting the bookfloor team when needed, and following loss prevention and de-escalation procedures. As they gain experience, Baristas build knowledge of café beverages, bakery and savory products, gifting, promotions, customization options, café retail, training tools, and safety, hygiene, and sanitation procedures. The role may involve working in other stores when needed and when the employee is able. As Baristas master the role’s skills, they are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of filling scheduling gaps.
Bring a positive, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and apply merchandising and visual merchandising skills.
Prepare food and drinks properly and accurately.
Understand and follow FIFO, product dating, café cleaning, safety, hygiene, and sanitation practices.
Understand loss prevention procedures and de-escalation techniques.
Be able to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain an attractive café presentation, including the bakery case, dining area, counter, and retail fixtures.
Operate registers quickly, competently, and reliably while providing friendly, professional service.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information, recipe guides, and available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness during shifts.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build and use knowledge of café products, promotions, customization options, and retail offerings to support sales and assist customers and colleagues.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.
Work in other stores when able and when needed to support the wider Cluster.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Healthcare spending account for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week