Barista | Brooklyn

Blank Street•New York, NY

8h•$17 - $18•Onsite

About The Position

Baristas at Blank Street serve a curated menu with passion and precision, preparing quality coffee, matcha, and other café beverages while delivering welcoming, engaging customer service. The role is hospitality-driven and takes place in a fast-paced environment, requiring collaboration with teammates as well as the ability to work independently. Baristas help build a strong community among customers and teammates and contribute to a memorable customer experience. The position includes preparing drinks using professional coffee equipment, completing food and beverage handling training, maintaining product freshness and quality, and limiting waste through inventory and par-level practices. Baristas follow health department standards and company product, service, and brand playbooks, and participate in Operations and Marketing initiatives to increase customer traffic, sales, profitability, and neighborhood loyalty. The posting offers part-time schedules of 15–25 hours per week over three days or full-time schedules of 30–40 hours per week over four to five days. Both schedules require availability for two peak days: Friday, Saturday, or Sunday.

Requirements

At least 1 year of experience in a customer service position; hospitality or coffee experience is preferred.
At least 18 years of age.
Able to lift more than 25 pounds and stand for long periods.
Availability that meets café needs, including two peak days (Friday, Saturday, or Sunday) for either the part-time or full-time schedule.
Authorized to work in the United States and able to complete Form I-9 verification.
Friendly, enthusiastic, and customer-service oriented, with a passion for creating coffee, matcha, and other café beverages.
Reliable and able to manage time and priorities effectively, including during busy rush periods.
Strong independent problem-solving, multitasking, and communication skills.
Curious, adaptable, willing to learn, and comfortable working independently or as part of a team.
Comfortable with cash handling and maintaining store safety.

Nice To Haves

Hospitality or coffee experience.
Weekend and holiday availability.

Responsibilities

Provide consistent, welcoming, and engaging customer service, with the goal of turning customers into regulars.
Prepare drinks using the company’s coffee program, equipment, and products.
Complete training and follow proper food and beverage handling practices to retain freshness and quality.
Prevent product waste and follow or adjust par levels in response to business peaks and lows.
Maintain Local Department of Health standards.
Know and adhere to product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, new customers, daily sales, and operational profitability, and to develop a loyal neighborhood customer base.