Barista | Brooklyn

Blank Street•New York, NY

2d•$17 - $18•Onsite

About The Position

Baristas at Blank Street serve a carefully curated menu with passion and precision, creating quality coffee, matcha, and other café beverages while delivering exceptional, hospitality-driven customer service. The role involves working in a fast-paced environment, collaborating with teammates, and helping build a sense of community for customers and staff. Baristas are expected to work independently when needed and help make every customer experience memorable. The position uses Blank Street’s coffee program and equipment to prepare drinks, follows food and beverage handling practices to maintain freshness and quality, manages product levels to reduce waste, and maintains local Department of Health standards. Baristas also follow product, service, and brand training playbooks and participate in initiatives with the Operations and Marketing teams to increase customer traffic, sales, profitability, and neighborhood loyalty.

Requirements

At least 1 year of customer service experience, preferably in hospitality or coffee.
Must be at least 18 years old.
Ability to lift more than 25 pounds and stand for long periods.
Availability that meets the needs of the cafés.
Part-time schedule: 15–25 hours per week over 3 days, including 2 peak days (Friday, Saturday, or Sunday).
Full-time schedule: 30–40 hours per week over 4–5 days, including 2 peak days (Friday, Saturday, or Sunday).
Authorized to work in the United States; employment authorization is verified through Form I-9 and E-Verify.

Nice To Haves

Weekend and holiday availability is preferred.
Experience in hospitality or coffee is preferred.

Responsibilities

Provide consistent, welcoming, and engaging customer service, encouraging customers to become regulars.
Prepare drinks using the company’s coffee program, equipment, and products.
Complete training and follow proper food and beverage handling practices to preserve freshness and quality.
Use systems to reduce food and beverage waste and adjust par levels to account for business peaks and lows.
Maintain local Department of Health standards.
Follow product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, grow daily sales and operational profitability, and develop a loyal neighborhood customer base.