About The Position

The evo Campus is located in the Granary neighborhood of Salt Lake City. The 100,000 square foot brick, timber and concrete block building includes the 52-room hotel, an evo retail store, and a Skatepark. The evo vision is to create a place for the community, bringing ethos-driven businesses together along with customers that share evo’s passion for the outdoors and all of the cultural elements that surround the lifestyle.

Requirements

  • Excellent interpersonal skills and the ability to work well with co-workers and the public.
  • Possess a courteous, friendly and professional manner.
  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
  • Able to work well under pressure and handle multiple tasks at once.
  • Must be organized, efficient and meet high quality standards for service.
  • Willingness to go the extra mile.
  • Must be punctual with regular and reliable attendance.
  • Moving at least 50% of the time.
  • Lifting up to 30 lbs.

Responsibilities

  • Understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Food and Beverage Manager/Restaurant Manager, when necessary, to ensure customer satisfaction.
  • Extend a courteous, friendly, and professional greeting to guests as they arrive, and thank them as they depart.
  • Make the Manager aware of all guest comments and complaints.
  • Complete shift checklists and special projects as assigned.
  • Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.
  • Properly prepare and serve coffee, tea and other beverages and pre-made food items, as ordered by patrons and hotel guests.
  • Always maintain an adequate stock of clean glassware, dishes, flatware as needed.
  • Restock and maintain all specified areas of the dining room to meet hotel guidelines for cleanliness and presentation.
  • Be familiar with the use of suggestive selling techniques to promote the sale of food and beverages.
  • Follow specified procedures to control the payment of guest checks.
  • Follow all specified procedures to properly open and close the bar, including handling bar keys, running SMS Touch reports and performing all necessary side work.
  • Maintain an adequate stock of beverages and supplies, in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.
  • Maintain the organization of the dining areas at all time, including bussing tables and emptying trash as needed.
  • Review and verify previous shift’s inventory, at the beginning of every shift.
  • Complete inventory of stock at the close of the shift.
  • Follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS and accurately processing credit card vouchers.
  • Maintain the proper care and cleanliness of tableware and serving equipment, handling both in a manner that minimizes breakage.
  • Always maintain a clean and sanitary work area.
  • Follow all company policies and procedures.
  • Immediately report all suspicious occurrences and hazardous conditions.
  • Always maintain the cleanliness and safety of work areas.
  • Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
  • Attend all mandatory meetings as directed.
  • Perform other tasks, including cross-training, as directed.

Benefits

  • Discounted hotel stays within PM Hotel/Modus/evo Hotel portfolio!
  • Enjoy discounts at evo retail + seasonal gear (snowboard, Ski, Bike) rentals.
  • Access to portion of your earned wages before payday.
  • 7 Paid holidays if worked
  • Tuition reimbursement opportunities
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