Barista (Part-Time)| evo Hotel Salt Lake City | Salt Lake City, UT

PM Hotel Group•Salt Lake City, UT

5h•Onsite

About The Position

The evo Campus is located in the Granary neighborhood of Salt Lake City. The 100,000 square foot brick, timber and concrete block building includes a 52-room hotel, an evo retail store, and a Skatepark. The evo vision is to create a place for the community, bringing ethos-driven businesses together along with customers that share evo’s passion for the outdoors and all of the cultural elements that surround the lifestyle.

Requirements

Excellent interpersonal skills and the ability to work well with co-workers and the public.
Possess a courteous, friendly and professional manner.
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Able to work well under pressure and handle multiple tasks at once.
Must be organized, efficient and meet high quality standards for service.
Willingness to go the extra mile.
Must be punctual with regular and reliable attendance.

Responsibilities

Understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Food and Beverage Manager/Restaurant Manager, when necessary, to ensure customer satisfaction.
Extend a courteous, friendly, and professional greeting to guests as they arrive, and thank them as they depart.
Make the Manager aware of all guest comments and complaints.
Complete shift checklists and special projects as assigned.
Respond to all guest needs and requests in a timely and professional manner working to resolve conflicts and ensure guest satisfaction.
Properly prepare and serve coffee, tea and other beverages and pre-made food items, as ordered by patrons and hotel guests.
Always maintain an adequate stock of clean glassware, dishes, flatware as needed.
Restock and maintain all specified areas of the dining room to meet hotel guidelines for cleanliness and presentation.
Be familiar with the use of suggestive selling techniques to promote the sale of food and beverages.
Follow specified procedures to control the payment of guest checks.
Follow all specified procedures to properly open and close the bar, including handling bar keys, running SMS Touch reports and performing all necessary side work.
Maintain an adequate stock of beverages and supplies, in accordance with established pars and routine procedures, and be responsible for the security of beverage stock while on duty.
Maintain the organization of the dining areas at all time, including bussing tables and emptying trash as needed.
Review and verify previous shift’s inventory, at the beginning of every shift.
Complete inventory of stock at the close of the shift.
Follow all specified procedures to correctly handle cash, including signing paid-out sheet for tips received, maintaining adequate cash amount in bank, giving correct change for cash transactions, ringing all drinks through the POS and accurately processing credit card vouchers.
Maintain the proper care and cleanliness of tableware and serving equipment, handling both in a manner that minimizes breakage.
Always maintain a clean and sanitary work area.
Follow all company policies and procedures.
Immediately report all suspicious occurrences and hazardous conditions.
Always maintain the cleanliness and safety of work areas.
Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others.
Attend all mandatory meetings as directed.
Perform other tasks, including cross-training, as directed.