Coffee Shop Barista

Hy-Vee, Inc.•Creston, IA

16d

About The Position

The Coffee Shop Barista reviews and fills customer orders, handles food safely, and keeps the work area clean and neat. The position supports a positive company image by providing courteous, friendly, and efficient service to customers and team members. It reports to the District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, and Coffee Shop Department Manager. No positions report to this role.

Requirements

Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Must be able to perform medium work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability including distance and intermediate vision, color vision, depth perception, and field of vision, with or without correction.
Ability to climb, balance, stoop, kneel, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions.
Employment is contingent upon successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service with care, concern, patience, and professionalism.
Greet customers in a friendly manner and address them by name whenever possible.
Assist customers with finding or reaching products, handling heavy items, and communicating suggestions or requests.
Answer customer calls promptly and provide helpful service, including taking orders.
Take customer orders at the counter.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Handle food safely and keep the work area clean and neat.
Review food freshness and appearance.
Ensure adequate food supplies are available and develop or follow a production list.
Anticipate daily product needs and prepare or replenish products as necessary.
Check in and put away products, and review invoices when needed.
Operate department registers and receive payments and make change where applicable.
Remove trash in a timely manner.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
Report to work as scheduled and on time.
Wash dishes as necessary.
Order products and supplies and price products as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.