Barista - Eataly West Palm

Eataly North America•West Palm Beach, FL
•Onsite

About The Position

A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. The role requires knowledge of coffee menu items, high-quality service in a fast-paced environment, and the ability to work at multiple quick-service counters. The Barista reports to the QSR General Manager and the QSR Assistant General Managers. The hourly rate is $19.00 plus tips. The position is onsite and requires a flexible schedule that often includes early mornings, evenings, and weekends. Physical requirements include lifting up to 50 pounds and maintaining well-paced mobility for up to eight hours, including standing, walking, bending, and squatting. The role also involves operating equipment including a manual espresso machine, ovens, a drink blender, a juicer, and a point-of-sale system. Proof of full COVID-19 vaccination is required upon hire.

Requirements

  • Knowledge of and enthusiasm for coffee, tea, drink preparation, and products.
  • Outstanding communication and guest service skills.
  • Ability to perform simple mathematical calculations and follow production directions.
  • Availability to work onsite with a flexible schedule, often including early mornings, evenings, and weekends.
  • Ability to lift up to 50 pounds.
  • Ability to maintain well-paced mobility for up to eight hours, including standing, walking, bending, and squatting.
  • Ability to operate a manual espresso machine, ovens, drink blender, juicer, and point-of-sale system.
  • Dexterity for rapid and consistent espresso creation.
  • Proof of full COVID-19 vaccination upon hire.

Nice To Haves

  • At least one year of barista experience using a manual espresso machine.
  • High school diploma.

Responsibilities

  • Prepare and serve authentic Italian espresso, coffee, and other café drinks at multiple counters.
  • Provide exceptional guest service and details about products, such as coffee blends and preparation.
  • Set up stations and replenish displays neatly, separating allergens such as nuts and wheat.
  • Ensure items are dated and follow First In, First Out (FIFO) standards.
  • Weigh, grind, or pack coffee beans according to guests’ specifications.
  • Operate the point-of-sale system and ensure cash drops are accurate and bills are authentic.
  • Clean and sanitize work areas according to the supervising health agency’s standards.
  • Work across quick-service counters serving pastry, gelato, pizza, and other Italian delicacies.
  • Maintain a calm demeanor during periods of high volume.
  • Perform other duties as required or assigned.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Paid parental leave
  • 401(k) with match or RRSP
  • Bonus program
  • Free daily family meal
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
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