Barista Supervisor

Continental Services • Indianapolis, IN

10h • Onsite

About The Position

The Barista is responsible for preparing and serving quality food and beverage products consistently for all customers by adhering to all recipe and presentation standards.

Requirements

• Ability to learn new things and demonstrate the ability to apply new skills.
• Ability to work with little guidance, following previously provided instructions once trained.
• Ability to maintain regular and consistent attendance and punctuality.
• 1 year of Barista experience required.
• Willingness to comply with strict dress code requirements.
• Willingness to maintain personal hygiene and follow hand washing requirements.

Nice To Haves

• Strong food prep skills preferred.
• Demonstrated willingness and ability to meet operating policies and standards.
• Demonstrated ability to engage with and understand others, including discovering and responding to customer needs through clear and pleasant communication.
• Previous experience with ALOHA system or POS system is highly preferred.

Responsibilities

• Assist with all coffee drinks, made to order drinks, basic food prep as well as basic cleaning and organizing of goods.
• Brew coffee daily, help fill ice machines, and stock new inventories.
• Wipe down tables, mop, clean work areas, dish wash and keep cafe clean and well maintained.
• Help with on-site catering events, assist with set up and service as well as catering pick-ups.
• Engage with and provide superior service to all customers.
• Describe menu items to customers or suggest products that might appeal to them.
• Provide customers with product details, such as ingredients or preparation descriptions.
• Communicate with customers regarding orders, comments, and complaints.
• Ring up food orders using cash register and accept payment or make change.
• Balance receipts and payments in cash registers.
• Contribute to a positive team environment.
• Recognize and reinforce individual and team accomplishments.
• Identify alarms or changes in morale and performance.
• Communicate areas of concern to the manager.
• Maintain calm demeanor during periods of high volume or unusual events to set a positive example for the team.
• Anticipate customer and team needs by evaluating the environment, customers and co-workers for shifts or changes in behavior.
• Communicate observations to manager as necessary.
• Follow operational policies and procedures.
• Follow health, safety and sanitation guidelines.
• Clean, sanitize and organize work areas, utensils, and equipment.
• Clean service and seating areas.
• Organize and stock supplies, service stations and products.
• Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
• Scrub and polish counters, tables, and other equipment.
• Clean glasses, dishes, and fountain equipment.
• Perform other duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
• Additional projects and assignments as needed.

Benefits

• Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program.
• Team Members can also use our inclusive employee assistance program.
• Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program.
• Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees