Barista Shift Lead
PepperJacks Subs•Annapolis Junction, MD
•Onsite
About The Position
We are seeking a skilled, customer-focused Barista & Shift Manager to join our team. In this dual role, you will deliver exceptional coffee and beverage service while leading shifts, ensuring smooth operations, and maintaining a positive, welcoming environment for both customers and staff.
Requirements
- Previous shift lead or supervisory experience in food/beverage service.
- Strong knowledge of coffee, espresso techniques, and drink recipes.
- Excellent customer service skills with a friendly, upbeat personality.
- Ability to work flexible hours, including early mornings, afternoons, weekends, and holidays.
- Reliable, detail-oriented, and able to perform well in a fast-paced environment.
- ServSafe and/or food handler certification (or willingness to obtain).
Nice To Haves
- 1+ years of barista experience in a specialty coffee shop
Responsibilities
- Prepare and serve high-quality espresso drinks, coffee, tea, and specialty beverages with consistency and speed.
- Deliver outstanding customer service, build rapport with guests, and handle customer concerns professionally.
- Lead and supervise the team during your shift, including coaching, directing workflow, and maintaining standards.
- Oversee daily operations such as opening/closing procedures, cleanliness, and food/beverage safety compliance.
- Manage shift inventory, restocking, and waste minimization.
- Uphold brand standards for drink quality, presentation, and service excellence.
- Support training of new baristas and promote a positive team culture.
Benefits
- Competitive hourly rate + tips
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
