Barista Lead

Erewhon•Lacma, CA

18h•Onsite

About The Position

Join the movement! Erewhon market is trailblazing in the health and wellness industry, and we’re rapidly expanding! Our culture comes from unstoppable leaders, inspiring staff, and the best food and wellness products on the planet. 10+ locations and growing.

Requirements

2 years minimum experience as a Barista and Juice or Smoothie Bar Lead required.
Great communication skills.
Great time management skills.

Responsibilities

Prepare all coffee, tea and espresso based drinks ordered while maintaining high productivity levels.
Maintain coffee quality standards and assist Coffee Trainer in ensuring recipes are up to date.
Provide excellent customer service and address needs of customers in a timely and effective manner.
Maintain accurate department signage and pricing.
Maintain back stock in good order.
Maintain a safe, clean and well-organized working and shopping environment.
Assist with the sampling program, keeping sample areas full, clean, and appealing.
Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
Operate and sanitize all equipment in a safe and proper manner
Implement and instill in your team company policies, procedures and ethics.
Handle customer complaints.
Train at other Erewhon locations, if necessary.
Implement operational standards for the Tonic/Coffee program and Oversee Standards and Quality of Coffee Program.
Support skill building for all Tonic employees by providing honest and constructive feedback on drink quality and techniques.
Coach and train to ensure we always meet our high standards of quality and deliciousness for every beverage and food item served in your cafe.
Assist Manager and Shift Leads in maintaining inventory of things necessary to the success of the Coffee Program, including milk, paper goods, towels, cleaning supplies etc.
Other duties as assigned by management.