Lead Barista

RemotelyHRLaguna Hills, CA
Onsite

About The Position

RemotelyHR is hiring on behalf of Coffee Dose. Coffee Dose- Clubhouse is seeking an experienced Lead Barista to join their rapidly growing brand. Specialty coffee and restaurant experience is a requirement. Coffee Dose aims to provide a fun and unforgettable experience with quality drinks, catering to coffee connoisseurs, instagrammers, and others. The Lead Barista will be responsible for providing leadership, direction, and support to the team, managing schedules, enforcing procedures, ensuring efficient cafe operations, acting as the point of contact between staff and upper management, and ensuring guest satisfaction.

Requirements

  • Experienced Lead Barista
  • Specialty coffee and restaurant experience
  • Does not think cussing is unprofessional (our coffee is filtered, we are not)
  • Embraces the vision and culture of Coffee Dose
  • Not afraid to do any job
  • Ensures that store is operating at or above standards
  • Works closely with the teams and general manager to ensure daily upkeep, streamlined communication, and excellent customer service
  • Can step in as acting manager when needed
  • Strong leadership skills
  • As good at taking direction as they are giving direction
  • Can think quickly on their feet
  • Detail oriented
  • Strong customer service skills
  • Previous coffee experience
  • Experience as a lead / supervisor
  • Ability to work in high-pressure + fast-paced environments
  • Well-organized and detail-oriented
  • Experience in, and an ability to use a Point of Sale (POS) system
  • Effective problem solving/decision making skills
  • Excellent interpersonal, leadership, and verbal communication skills

Responsibilities

  • Providing leadership, direction, and support to the team
  • Making schedules
  • Enforcing procedures
  • Making sure the cafe is running efficiently
  • Being the point of contact between staff & upper management
  • Ensuring guest satisfaction
  • Ensuring staff members are taking breaks
  • Assisting customers with complaints or concerns
  • Assisting with ordering
  • Working with the store manager for day-to-day operations
  • Ensuring quality drinks and products are being served
  • Perform regular barista duties, including register and customer service
  • Perform other duties, as assigned
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