Barista-Cashier - Lilly
About The Position
CC Holdings is hiring barista/cashier/customer service representatives for its Eli Lilly Coffee Zon and Fuzion Cafes in Eli Lilly corporate and technology buildings in downtown Indianapolis. The role prepares and serves hot and cold beverages, including coffee, espresso, tea, and smoothies, and provides prompt, sanitary, consistent service. Employees educate guests about the menu, make recommendations, suggest additional items, take orders, and process cash, debit, and credit card transactions using a point-of-sale system. The position also involves balancing the cash drawer and providing friendly, hospitable customer service. Shifts are available Monday through Friday between 6:30 a.m. and 4:30 p.m.; shifts vary. The cafes are closed on weekends and holidays. Starting pay is up to $16.00 per hour plus tips. A background check and drug screen are required and paid for by CC Holdings. Employees must be fully vaccinated and provide documentation.
Requirements
- Must pass a background check and drug screen.
- Must be fully vaccinated and provide documentation.
- Demonstrate excellent communication and listening skills.
- Demonstrate a passion for hospitality and coffee.
- Be able to perform the essential functions of the position, with or without reasonable accommodation.
Nice To Haves
- Prior barista, cashier, or customer service representative experience is preferred but not required.
Responsibilities
- Arrive in proper uniform and follow grooming standards.
- Set up the station according to cafe guidelines.
- Prepare beverages as directed in a sanitary and timely manner.
- Follow portion-control and presentation specifications.
- Restock items as needed throughout the shift.
- Clean and maintain the station while following safety, sanitation, and organizational practices.
- Use and maintain station equipment properly.
- Greet customers, ring in orders, and provide fast, hospitable service.
- Treat customers and team members with hospitality, respect, and kindness.
- Merchandise products, check quality and presentation, and restock them.
- Provide fast, timely, and accurate service through communication, task organization, and teamwork.
- Suggestively sell and inform customers about products, promotions, and other services.
- Follow cash-handling procedures.
- Correctly record orders, give and receive change, and count the cash drawer.
- Thank customers and invite them to return.
- Act as a role model and help provide on-the-job training for new barista/cashiers.
- Work with the team to support operations, standards, and the cafe concept.
- Adapt to changes and assist with other tasks when asked.
Benefits
- Weekly pay
- Paid training
- Employee discounts
- Employee referral programs
- Paid vacations
- Medical, dental, and vision insurance options
- 401(k) plans
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
