Palmetto Market- Barista/Cashier

Omni Hotels & Resorts • Hilton Head Island, SC

5d • Onsite

About The Position

Omni Hilton Head Oceanfront Resort is seeking an energetic and guest-focused Barista/Cashier to provide quick, efficient, and professional service to our guests. In this role, you will prepare specialty coffee beverages, process transactions, and ensure a welcoming and clean café environment that reflects Omni’s high standards of hospitality.
Your friendly personality, attention to detail, and commitment to exceptional service will help create a positive and memorable experience for every guest.

Requirements

• Minimum 1 year of cash handling experience required
• Strong communication and interpersonal skills
• Ability to remain professional and positive in all situations
• Ability to listen, understand, and respond effectively to guest and team member concerns
• Understanding of proper uniform and grooming standards
• Ability to work a flexible schedule including weekends and holidays

Nice To Haves

• Previous barista, café, or food & beverage experience preferred

Responsibilities

• Provide friendly, efficient, and professional service to all guests
• Prepare and serve coffee beverages and food items according to established standards
• Accurately process guest transactions including cash, credit cards, and room charges
• Maintain a cash bank and follow proper cash handling procedures
• Verify guest room numbers when processing room charges
• Communicate effectively with guests and associates to ensure guest needs are met
• Address guest questions or concerns in a professional and timely manner
• Maintain cleanliness and organization of the café, service areas, and equipment
• Coordinate with housekeeping to ensure lobby and public areas remain clean and presentable
• Follow all food safety and proper food handling procedures
• Ensure all equipment is used safely and maintained properly
• Assist with monthly inventory and stock control
• Adhere to company policies regarding employee purchases and transactions
• Interact with other departments to ensure smooth operations and guest satisfaction

Benefits

• A supportive and collaborative team environment
• Opportunities for career growth and advancement within Omni Hotels & Resorts
• Competitive pay and benefits
• Training and development to help you grow in hospitality
• The opportunity to work at a beautiful oceanfront resort destination

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed