Barback

MERCADO INVESTOR LLCNew York, NY
Onsite

About The Position

The Barback at our restaurant plays an integral role in ensuring our guests have an exceptional dining experience. Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values - create a memorable service for each other and guests alike.

Requirements

  • Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility
  • Passion for hospitality, guest engagement, and serving others
  • 1 year full-service, high volume restaurant experience in a front of house position
  • Strong understanding of communication skills to build trusting relationships with colleagues and guests
  • Must be able to walk up and down stairs - stand for 8 to 10 hours at a time
  • Maintaining a positive, calm, and collected attitude at all times, under pressure and not under pressure
  • A yearning to grow and learn
  • Have a strong work ethic while leading by example
  • A basic understanding of classic cookery
  • Previous experience with restaurant point-of-sales (POS) systems
  • Knowledge of appropriate table settings and service ware.

Nice To Haves

  • Culinary and/or Beverage Degree/Certification, a plus
  • Hospitality Degree/Certification, a plus

Responsibilities

  • Work in team-oriented, fast-paced, guest-centric environment
  • Partner with team members to serve food and beverages that exceed guests’ expectations
  • Properly clear, sanitize, and reset tables using a tray within a timely manner
  • Fill ice bins as needed
  • Assist in deep cleaning bar when needed
  • Maintain wine/liquor/beer pars
  • Follow opening, running, and closing sidework responsibilities
  • Retrieve water specified by colleagues and pour for guests
  • Carry food to guests in a timely manner, speaking to the rule of threes upon delivery
  • Provide friendly, attentive, and efficient service
  • Ability to carry a minimum of 40 lbs. when needed
  • Memorize and comprehend all menu descriptions
  • Run and present food to guests speaking on specified menu descriptions/language
  • Maintain cleanliness + sanitization of tables and work space
  • Perform set up duties as requested to include bar, side stations, storage areas, food staging area and folding napkins.
  • Restock bar and back up coolers with liquor, wine, glassware, beer, ice, water, garnishes and other items as needed.
  • Polish glass and silver for guest service.
  • Ensure bar, bar tables, stools and floors are free from debris.Keep bar and tables clean and clear.
  • Transport dishes and other tableware to kitchen for cleaning.
  • Clean up spilled food, drink and broken dishes, and remove empty bottles and trash.
  • Assist bartenders by offering refills on non-alcoholic beverages when needed.
  • Produce fresh juices as needed.Keep beverage storage areas neat and organized.
  • Change kegs and bag in the box as needed. Inform management of inventory changes.
  • Perform general cleaning tasks while adhering to health and safety standards.
  • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
  • Train current and new employees following the JAG training guidelines to achieve high performance.
  • Thorough knowledge of menu items and service procedures.
  • Ability to take direction and work in a team environment and to work calmly and effectively under pressure.
  • Must have problem solving abilities, be self-motivated, and organized.

Benefits

  • Competitive compensation and performance-based bonus opportunities
  • Comprehensive health & wellness benefits
  • Retirement savings plans
  • Employee dining discounts
  • Growth in a values-driven, award-winning hospitality group
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