Barback - TAO Restaurant Chicago

Tao Group Hospitality•Chicago, IL

About The Position

The Barback stocks and restocks bar inventories and supplies while maintaining an organized bar. The role supports bartenders and cocktail servers in guest service, helps deliver food and beverages, and interacts courteously with guests, team members, and supervisors to provide hospitality. Barbacks assist with opening, closing, side work, sanitation, and efficient bar operations, and complete other tasks as assigned. The position requires at least one year of previous barback experience or equivalent Tao Group Hospitality experience, as well as previous experience in a high-volume restaurant, nightclub, or lounge. Training includes Tao Group Hospitality in-venue barback training. The work may take place in an office, casino, nightclub, bar, lounge, and/or restaurant environment, with varying noise and crowd levels and possible exposure to smoke and cleaning materials. Extended hours, irregular shifts, evenings, weekends, and holidays may be required.

Requirements

At least one year of previous barback experience or equivalent related Tao Group Hospitality experience.
Previous experience in a high-volume restaurant, nightclub, or lounge.
Ability to write, read, and communicate verbally.
Ability to print legibly for team members, management, and guests.
Ability to stand for extended periods and move quickly.
Ability to push and lift up to 75 pounds, with or without assistance.
Ability to work effectively as part of a team and interact professionally and courteously with internal and external customers, managers, and coworkers.
Ability to maintain confidentiality.
Ability to handle a fast-paced, busy, and somewhat stressful environment.
Maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Responsibilities

Anticipate and accommodate guest needs promptly and provide professional, exceptional service.
Help ensure food and beverages are delivered to guests.
Maintain the cleanliness of the bar, bar area, venue, and back-of-house storage and refrigeration.
Follow supervisors’ instructions and communicate with and support coworkers as a team player.
Maintain general knowledge of food and beverage menus and comply with Department of Health and company sanitation standards.
Assist bartenders by restocking, cleaning, and supporting service needs for fast, high-quality bar operations.
Communicate guest needs to Front-of-House and Heart-of-House support staff, managers, and chefs.
Set up bar stations, perform side work, and complete assigned opening and closing procedures, including cleaning the bar area, setting equipment, wiping surfaces and furniture, stocking supplies, preparing garnishes, and completing opening duties.
Empty trash from behind the bar and dispose of it correctly.
Keep liquor displays and shelving organized and maintain par levels.
Report equipment or furniture breakage and damage to management promptly.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn by listening to and observing team members, share knowledge, and lead by example.
Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Complete additional tasks as assigned.