Bartender - TAO Restaurant Chicago

Tao Group Hospitality•Chicago, IL

11h•Onsite

About The Position

The Bartender prepares alcoholic beverages for guests and venue servers, takes orders, provides complete food and beverage service, and monitors guests’ bar and dining experience. The role requires polite, courteous interactions with guests, team members, and supervisors to provide gracious hospitality. Bartenders are expected to know the food and beverage menus, follow alcohol-service and sanitation requirements, and support a fast-paced team environment. The position includes setting up and maintaining bar stations, completing opening and closing side work, keeping the bar and venue clean, managing supplies and liquor displays, accurately processing orders and payments, and communicating guest needs to other staff. The role requires Tao Group Hospitality’s in-venue bartender training.

Requirements

1–2 years of professional beverage experience.
Previous bartender experience.
Experience in a high-volume restaurant, nightclub, or lounge.
Ability to write and communicate verbally.
Ability to print legibly for team members, management, and guests.
Ability to kneel, bend, and stand for extended periods and move quickly.
Ability to push and lift up to 75 pounds.
Ability to interact professionally and courteously with internal and external customers, managers, and coworkers.
Ability to maintain confidentiality.
Ability to work effectively as part of a team in a fast-paced, busy, and somewhat stressful environment.
Ability to maintain a professional, neat, and well-groomed appearance in accordance with company standards.

Responsibilities

Anticipate and accommodate guests’ needs and provide professional, exceptional service.
Present menus, answer questions, make food and beverage suggestions, and inform guests of specials and prices.
Ask guests about allergies and dietary restrictions.
Enter orders accurately into the POS system and follow cash and payment-card procedures.
Deliver food and beverages to guests at the bar and lounge, where applicable.
Maintain cleanliness throughout the bar, bar area, and venue.
Organize liquor displays and shelving and maintain par levels.
Follow supervisors’ instructions, communicate with and support coworkers, and work as a team player.
Maintain in-depth knowledge of food and beverage menus and the company.
Serve alcoholic beverages in accordance with state regulations and alcohol-awareness training standards.
Comply with Department of Health and company sanitation standards.
Complete end-of-shift financial procedures accurately.
Communicate guest needs to Front-of-House and Heart-of-House support staff, managers, and chefs.
Set up bar stations, complete side work, and perform opening and closing procedures as directed by management.
Keep the bar area clean and free of debris; set up required equipment and settings; wipe down bar tops, stools, lounge tables, and chairs; and stock stations with prescribed supplies.
Follow beverage requisition procedures.
Report equipment or furniture breakage and damage to management immediately.
Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
Learn by listening to and observing other team members, share knowledge, and lead by example.
Maintain a positive and professional attitude and demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Provide help and support to fellow team members and complete additional tasks as assigned.