Barback

Highgate HotelsKetchum, ID
Onsite

About The Position

The Barback is responsible for supporting bar operations by maintaining cleanliness, organization, stock levels, and overall operational readiness throughout all assigned food & beverage outlets. This role assists bartenders and service teams in delivering exceptional guest experiences while ensuring efficient bar operations aligned with Viceroy standards. Barbacks are expected to support multiple food & beverage outlets throughout the resort, including restaurant, lounge, pool, banquet, and special event operations, with scheduling and outlet assignments flexing based on business demands and operational needs.

Requirements

  • Previous barback, restaurant, hotel, resort, or hospitality experience preferred.
  • Previous high-volume or multi-outlet food & beverage experience preferred.
  • High School diploma or equivalent preferred.
  • Strong communication and teamwork skills with the ability to interact professionally with guests and team members.
  • Ability to multitask, prioritize responsibilities, and remain organized in a fast-paced environment.
  • Ability to maintain a positive, professional, and service-oriented demeanor at all times.
  • Ability to work efficiently while maintaining cleanliness and operational standards.
  • Ability to stand and move throughout the entire shift.
  • Must be able to occasionally lift, carry, push, or pull up to 50 pounds and frequently move up to 20 pounds.
  • Evening, weekend, holiday, and flexible shift availability required based on operational demands.
  • Must maintain confidentiality and professionalism in all guest and operational matters.

Responsibilities

  • Stock bar areas with liquor, wine, beer, mixers, juices, soft drinks, garnishes, glassware, ice, and operational supplies.
  • Request, retrieve, verify, organize, and properly store bar requisitions and deliveries.
  • Maintain cleanliness, sanitation, and organization of all bar and service areas throughout the shift.
  • Assist bartenders with operational support to ensure efficient and seamless service flow.
  • Clear glassware, remove trash, restock supplies, and maintain presentation standards throughout all assigned outlets.
  • Develop and maintain working knowledge of all beverage offerings, menu items, and outlet operations.
  • Complete all opening, closing, side work, and operational checklists according to department standards.
  • Operate and maintain bar equipment, tools, and service areas safely and efficiently.
  • Follow all food safety, sanitation, safety, and responsible alcohol service procedures.
  • Respond promptly and professionally to guest requests and operational needs.
  • Support banquet, pool, lounge, restaurant, and special event operations as business demands require.
  • Maintain cleanliness and organization of storage areas, coolers, and back-of-house beverage spaces.
  • Utilize proper communication and teamwork to support overall food & beverage operations.
  • Attend required meetings, trainings, and departmental lineups.
  • Maintain regular attendance, punctuality, professional appearance, and grooming standards.
  • Ensure overall guest satisfaction through professionalism, efficiency, and attention to detail.
  • Perform other duties as assigned by management.
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