Bar Supervisor - Pit Pub

AMS of UBC•Vancouver, BC

3d•Onsite

About The Position

The Alma Mater Society (AMS) is the University of British Columbia’s (UBC) student society, and works to improve the academic, social and personal lives of the 56,000 UBC students at its Vancouver campus. The AMS also runs nine food and beverage outlets, a catering and conference operation, and the AMS Student Nest, providing on-campus employment opportunities and generating revenue that goes directly back into supporting the students at UBC. Pit Pub is a night club, themed outlet. Every Wednesday we have Pit Night, and most weekends are booked by clubs and events companies. The Supervisor will be responsible for the financial and operational success of the outlet. The candidate will have overall responsibility for managing bar, Bartenders, bussers, execution of promotions, and coordination of the entertainment offerings available. The ideal candidate is a creative individual, with a passion for elevating customer experience and operational standards within the venue.

Requirements

Minimum Food Safe level 1 certification or higher
Bartending experience in a high-volume bar environment, 3+ years required
Bar supervisor experience in a high volume bar environment, 1+ years required
Serving it right certification required
Excellent customer service skills
Ability to lift up to 25 kgs (50lbs)
Ability to stand for 100% of their shift
Ability to do shift work (daytime, evenings, weekends and holidays), on call
Good computer skills with knowledge of MS Office (Outlook, Word & Excel)
POS Experience required.
Required to speak, read and write English
Strong interpersonal skills
Natural leadership qualities that can be developed on the job.

Nice To Haves

Experience working with youth an asset

Responsibilities

Adhering to all AMS policies and procedures as well as other entity regulations such as Food Safe, Liquor laws etc.
Be the point of contact for Security, RCMP, sound technicians as required
Providing friendly, prompt, courteous, professional service to all guests
Interact with customers, take orders for drinks, snacks.
Check identification of the guests to ensure they meet age requirements for the purchase of alcohol
Meeting and exceeding sales goals through suggestive sales techniques
Demonstrating and applying above average product knowledge resulting in sales increases
Able to utilize all computer hard- & software according to AMS guidelines
Ensuring that the staff under their supervision perform their duties such as: following procedures, cleanliness, recording spillage, end of shift cash up etc.
Complete daily and/or weekly ordering of stock in Optimum Control, as required
Ensure cleaning schedule is followed.
Ensure daily cash up is accurate and securely deposited.
Ensuring at all times, that all outlet menus, POS, sales material and staff knowledge are up to date
Working with the AMS mission statement and values to operate a successful department
Other duties as required by the Manager.