Bar Manager - Ludlow House
About The Position
At Soho House, the Bar Manager oversees the beverage program and bar team to support strong staff and guest experiences and achieve budget goals. The role develops bar standards, hires and trains staff, and ensures members and guests receive high-quality drinks and service. It also manages inventory, promotional events, quality and safety controls, licenses, vendor contracts, schedules, and business objectives intended to increase profits and member and guest satisfaction. The Bar Manager maintains consistent results and seeks opportunities to increase sales, control costs within budget, and improve the member experience. The role requires sound judgment, clear communication, problem-solving, observational, and interpersonal skills, and a passion for beverages. The manager is visibly present in the front of house during shifts, regularly engages with members and guests, and supports bar and floor staff across supervisory, point-of-sale, scheduling, and front- and back-of-house needs. The position also leads staff development, monitors beverage costs and quality, manages labor and performance processes, and participates in management decision-making.
Requirements
- At least 5 years of experience supervising and managing a high-volume food-and-beverage operation.
- A proven record of leading a professional, efficient, high-quality, service-oriented operation.
- Strong organization, efficiency, attention to detail, interpersonal skills, and relationship-building skills.
- Proficiency with MICROS or a similar POS system, Microsoft Word, Excel, and Outlook.
- Proven success managing beverage-program operations, including recipes, menus, cost of sales, scheduling, inventory, and guest satisfaction.
- Experience managing P&Ls, supervising, coaching, and developing staff.
- Ability to seize, grasp, turn, and hold objects with hands; work on feet for at least 8 hours; move quickly around the club; lift, carry, pull, or move at least 40 pounds; and occasionally kneel, bend, crouch, and climb.
Nice To Haves
- A four-year degree in Hospitality and/or Restaurant Management is preferred but not required.
Responsibilities
- Lead ongoing improvements to the beverage program, including products, processes, staff engagement, and staff development.
- Maintain and improve beverage cost KPIs in line with company metrics, objectives, and targets.
- Ensure quality control, menu consistency, and process compliance across the beverage team.
- Maintain a visible front-of-house presence during shifts and engage with members and guests to improve the member experience.
- Support bar and floor staff with supervision, POS functions, scheduling coordination, and front- and back-of-house needs.
- Ensure procedures and standards are followed and train staff to discuss new and existing offerings with guests.
- Oversee an efficient bar operation and maintain a safe, productive, and positive work environment.
- Organize team meetings, House Tonic training, and educational opportunities to strengthen product knowledge and service skills.
- Partner with the US Support team, including the US Head of Beverage, to use vendor relationships and improve margins and profitability.
- Manage inventory, staff scheduling, and purchasing.
- Follow legal requirements, including wage and hour, breaks, health, and safety requirements; manage staffing, labor, payroll, complaints, disciplinary procedures, performance, and appraisals.
- Manage Mystery Shopper Report results and staff development.
- Participate in management-team decision-making and attend required meetings.
- Oversee daily and shift schedules and make changes based on business needs and budget.
- Perform other duties as assigned by a supervisor or manager.
Benefits
- Medical, dental, and vision coverage for eligible full-time employees.
- Retirement fund with a 2% match for eligible full-time employees.
- Sick days and vacation days for full-time employees.
- Career development opportunities, including domestic or international progression and managerial or technical paths.
- Mentoring, apprenticeship, local outreach, and sustainability opportunities through Soho Impact.
- Internally and externally run learning and development courses.
- Food- and drink-related trips, training, and events through Cookhouse and House Tonic.
- Monthly team events, including fitness sessions, cinema screenings, and art classes.
- A substantial free team meal while on duty.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
