Bar / Event Manager

Bandana's BBQ•Carbondale, IL

6d•$15 - $17•Onsite

About The Position

The Bar/Event Manager role is for individuals with experience in bar or event management who are passionate about customer service and building strong teams. This position involves ensuring excellent guest experiences, managing bar and event operations, and leading a team. The company values taking care of employees and guests, fostering loyalty, providing training and development, maintaining a positive community image, doing the right thing, and operating ethically and profitably.

Requirements

Experience as a bar or event manager
Passion to work with customers
Ability to build and develop a strong team
Uphold proper serving procedures, pour policies, and storage guidelines
Maintain working knowledge of drink menus, seasonal specials, and bar prep procedures
Ability to oversee opening and closing duties of the bar and event spaces
Ability to receive and store all beverages and supplies
Ability to enhance guest satisfaction
Ability to manage bar operations or lead event shifts
Ability to support seamless event execution
Ability to promote a service culture focused on speed, attentiveness, and personal engagement
Ability to greet and engage guests with enthusiasm and professionalism
Ability to handle guest concerns or complaints promptly
Ability to oversee and ensure flawless execution of bar service during high-volume periods and special events
Full compliance with Health Department and company sanitation standards
Hold or be able to obtain alcohol safety and food handling certifications (e.g., ServSafe, TIPS)
Ability to conduct routine checks to ensure cleanliness and functionality of bar equipment and event areas
Ability to monitor and enforce safety protocols
Ability to respond to emergencies quickly and effectively
Complete accurate and timely shift documentation, event logs, and financial reporting
Enforce cash handling, POS usage, and inventory control procedures
Participate in monthly beverage inventory counts and reconciliation
Coordinate with suppliers and vendors for event and bar needs
Contribute to the planning and forecasting of sales, staffing, and inventory needs
Support recruitment and onboarding of bar staff and event team members
Ensure compliance with all labor laws, company policies, and training requirements
Maintain updated employee records and manage schedules
Foster a positive, inclusive, and professional work environment
Coach and develop staff through ongoing feedback, performance management, and leadership by example
Address and resolve staff issues

Nice To Haves

Conduct themselves in a way which commands the highest respect from all who encounter them.
Actively promote the company whenever the opportunity arises.
Acknowledge the contribution of our dedicated employees.
Act in the best interest of the company, comply with the spirit and letter of the laws that apply to the business, and to not engage in any activities which in any way compete with the goals of the company.
Communicate directly and indirectly the high ethics and standards that our restaurant stand for.

Responsibilities

Ensure all drink offerings are consistently crafted and presented to brand standards with attention to detail and visual appeal.
Uphold proper serving procedures, pour policies, and storage guidelines to maintain quality and minimize waste.
Accurately forecast beverage needs and event-specific inventory using sales trends and booking information.
Maintain working knowledge of drink menus, seasonal specials, and bar prep procedures.
Oversee opening and closing duties of the bar and event spaces, including setup and breakdown of bar stations and storage areas.
Receive and store all beverages and supplies in compliance with freshness, security, and safety standards.
Enhance guest satisfaction across bar service and event execution, ensuring an inviting and energetic atmosphere.
Confidently manage bar operations or lead event shifts in the absence of the General Manager or Event Director.
Support seamless event execution, including private bookings, live entertainment nights, and in-house promotions.
Promote a service culture focused on speed, attentiveness, and personal engagement to elevate guest experience.
Greet and engage guests with enthusiasm and professionalism throughout their visit.
Handle guest concerns or complaints promptly, ensuring swift resolution and positive outcomes.
Oversee and ensure flawless execution of bar service during high-volume periods and special events.
Maintain full compliance with Health Department and company sanitation standards to ensure a clean and safe environment for guests and staff.
Hold or be able to obtain alcohol safety and food handling certifications (e.g., ServSafe, TIPS).
Conduct routine checks to ensure cleanliness and functionality of bar equipment and event areas.
Monitor and enforce safety protocols during busy shifts and events, ensuring adherence to OSHA and fire code standards.
Respond to emergencies quickly and effectively, providing support to guests and staff as needed.
Complete accurate and timely shift documentation, event logs, and financial reporting.
Enforce cash handling, POS usage, and inventory control procedures.
Participate in monthly beverage inventory counts and reconciliation.
Coordinate with suppliers and vendors for event and bar needs, maintaining cost efficiency.
Contribute to the planning and forecasting of sales, staffing, and inventory needs based on upcoming events and seasonal trends.
Support recruitment and onboarding of bar staff and event team members to meet operational needs.
Ensure compliance with all labor laws, company policies, and training requirements.
Maintain updated employee records and manage schedules to ensure adequate coverage for all shifts and events.
Foster a positive, inclusive, and professional work environment, setting a tone of teamwork and accountability.
Coach and develop staff through ongoing feedback, performance management, and leadership by example.
Address and resolve staff issues, promoting a culture of mutual respect and continuous improvement.