Bar Attendant - La Concha Resort

The Condado Collection

1d•Onsite

About The Position

The Bar Attendant at La Concha Resort provides attentive, authentic hospitality and beverage service in the resort’s bar area. The role involves welcoming guests, taking and fulfilling drink orders, preparing beverages to standardized recipes and hotel guidelines, processing payments, and maintaining guest satisfaction. The Bar Attendant also keeps the bar clean and stocked, supports inventory purchasing and closing procedures, and works with the bar and hotel teams to maintain smooth operations and quality standards. The position requires compliance with health, safety, security, and alcohol-service regulations, as well as a professional appearance and conduct.

Requirements

Hospitality-oriented.
Previous experience as a Bar Attendant or in a similar role in a high-end hospitality setting.
Ability to handle difficult situations effectively.
Ability to work quickly and efficiently, especially under pressure.
Ability to lift up to 50 pounds.
Ability to stand and walk for extended periods.
Flexibility to work various shifts, including weekends and holidays.
Technical beverage knowledge and expertise.
Fully bilingual in English and Spanish.

Nice To Haves

Certification in Responsible Service of Alcohol or equivalent.

Responsibilities

Welcome and acknowledge guests according to company standards, anticipate and address their service needs, and thank them with genuine appreciation.
Provide a high level of service in the bar area and attend promptly to guests’ needs.
Take and serve drink orders accurately and efficiently.
Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and spirits, following standardized recipes and hotel guidelines.
Ensure beverages are attractively presented and meet hotel quality standards.
Maintain cleanliness and organization of the bar area, including countertops, equipment, and glassware.
Restock and replenish bar inventory and supplies as needed.
Process payments accurately and efficiently, maintain accurate cash register records, and report discrepancies to the Manager.
Work with bar staff and hotel team members to support smooth operations.
Assist with training new staff as required.
Participate in team meetings and contribute ideas to improve service and efficiency.
Follow health, safety, and alcohol-service regulations.
Secure liquor, beer, wine, coolers, cabinets, and storage areas at the end of each closing shift, and complete closing duties.
Prepare a daily purchasing list to maintain healthy inventory levels as directed by the manager.
Follow company safety and security policies; report accidents, injuries, and unsafe work conditions to the supervisor; and complete safety training and certifications.
Develop and maintain positive working relationships and support the team in reaching common goals.
Maintain a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and adhere to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.