Banquets Manager

EXCHANGE HOTELS MANAGEMENT•Fort Worth, TX

6d•Onsite

About The Position

The Banquet Manager is responsible for the successful execution of events at Stockyards Station, serving as the primary operational leader from setup through event closeout. This role leads banquet teams, ensures events are executed according to Banquet Event Orders (BEOs), partners with internal departments to deliver exceptional guest experiences, and provides operational support at both Stockyards Station and Hotel Drover as needed.

Requirements

Minimum 2-3 years of banquet, catering, event, hospitality, or food & beverage leadership experience.
Experience leading or supporting shifts in a high-volume environment.
Experience reading, interpreting, and executing Banquet Event Orders (BEOs).
Ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail.
Ability to problem-solve in real time and manage multiple priorities.
Strong knowledge of banquet operations, event execution, and guest service standards.
Flexible schedule — must be available to work evenings, weekends, and holidays.

Nice To Haves

Previous banquet management experience in a hotel, resort, event venue, or hospitality environment.
Experience managing high-volume events and multiple functions simultaneously.
Knowledge of food and beverage operations and event service standards.
Experience supporting hiring, training, and performance management processes.

Responsibilities

Serve as the lead Banquet Manager and primary operational point of contact for assigned events.
Oversee events from final setup through service, breakdown, and closeout, ensuring successful execution.
Review Banquet Event Orders (BEOs) and ensure all event spaces are set accurately and event ready.
Conduct pre-event inspections, addressing setup, cleanliness, presentation, and operational concerns.
Act as the primary liaison between clients, Catering, Culinary, Setup, and Banquet teams during event execution.
Attend BEO meetings and communicate event details, timelines, and expectations to banquet team members.
Lead pre-shift meetings and provide direction to banquet servers, bartenders, captains, and support staff.
Monitor service standards, event timing, guest requests, and overall event flow throughout assigned functions.
Respond to client requests, event changes, and operational challenges in a timely and professional manner.
Assist with banquet staffing and scheduling based on business demands and event requirements.
Complete end-of-night event documentation and operational closeout responsibilities.
Ensure event spaces are properly broken down, reset, and prepared for upcoming functions.
Assist with meeting room setup and breakdown, beer booths, grill operations, concession operations, and equipment organization when coverage is needed.
Provide Banquet Manager coverage at Hotel Drover based on operational and staffing needs.
Train, coach, and reinforce banquet service and setup standards with team members.
Partner with internal departments to ensure seamless communication and successful event execution.
All other duties as assigned.