Banquets Houseperson

Horseshoe Bay Resort•Horseshoe Bay, TX
•Onsite

About The Position

The Banquet Houseperson handles the physical setup, breakdown, and resetting of banquet functions with minimal supervision. The role prepares meeting rooms, buffets, and event spaces to meet the resort’s presentation, cleanliness, and sanitation standards, translating Banquet Event Orders (BEOs) into functional, attractive environments for guests. The position also supports event transitions, facility inspections, communication with banquet colleagues, and workplace safety.

Requirements

  • Must be at least 18 years old; at least 21 if required to operate resort vehicles.
  • Valid driver’s license and satisfactory motor vehicle record if operating vehicles.
  • Food Handler’s Certificate, TABC Certification, and TIPs Training are mandatory.
  • Proficiency in speaking, reading, and writing English.
  • Ability to frequently lift and move equipment, tables, and chairs weighing up to 50 pounds.
  • Physical agility and stamina to perform demanding manual labor throughout a full shift.
  • Self-starter with a team-first mentality.
  • Maintain impeccable grooming standards and wear slip-resistant footwear.

Nice To Haves

  • Previous banquet setup experience, particularly in a luxury resort environment.
  • Bilingual Spanish skills.

Responsibilities

  • Arrange function rooms, coffee breaks, buffets, and bars according to Banquet Event Order requirements.
  • Break down and reset event spaces promptly, cleaning and preparing them for subsequent events.
  • Use knowledge of equipment and setup styles, including theater, classroom, U-shape, and banquet arrangements.
  • Ensure tabletop utensils and room details are polished and presentable, and maintain sanitation standards.
  • Inspect banquet hallways, meeting rooms, storerooms, and public areas daily and ensure they are in working order.
  • Attend pre-shift meetings and communicate with Banquet Captains, Managers, and fellow associates.
  • Follow safety and security policies and promptly report maintenance needs, accidents, or unsafe conditions.
  • Maintain a clean, organized, and environmentally responsible workspace.

Benefits

  • Medical, dental, and vision insurance plans.
  • 401(k) with employer match.
  • Disability insurance and accident plans.
  • Subsidized associate housing and shuttle services.
  • Weekly meal subsidies.
  • Access to the Manager in Training (MIT) program and scheduled performance reviews.
  • Reduced rates at Crescent Hotels & Resorts properties and on-site retail and dining discounts.
  • Limited access to resort amenities, including golf, based on business occupancy.
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