Banquets & Events Lead - Giants Ridge

Guest Services, Inc.•Biwabik, MN

21h•Onsite

About The Position

The Banquets & Events Lead supports the successful execution of banquets and events by leading event setup and breakdown, maintaining high standards of cleanliness and presentation, and providing guest-facing service as needed. This role works closely with the Banquets & Events Manager and event staff to ensure spaces are guest-ready, events run smoothly, and Food & Beverage areas reflect a professional, and welcoming environment. This is a year-round position. During slower banquet seasons, this role will assist in other Food & Beverage operations.

Requirements

High school diploma/G.E.D. equivalent required.
TIPS Certification or ability to obtain and maintain, required.
General knowledge of industry standards regarding sanitation.
Speech recognition and clarity, including the ability to understand the speech of guests and coworkers and the ability to speak clearly so that you can be understood by guests and coworkers in English.
Excellent organizational skills, able to perform under time constraints and deadlines with attention to detail.
Ability to problem-solve and act as a team leader.
Ability to interact with a wide variety of people, including guests and coworkers.
Computer proficiency with the ability to use common business software applications such as Microsoft Office.
Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions.
Ability to work both independently and as part of a team in a fast-paced environment.
Strong attention to detail and commitment to maintaining clean and organized spaces.
Comfortable providing guest-facing service in a professional and friendly manner.
Strong communication skills and ability to help guide and support team members during events.
Willingness to be flexible and assist across Food & Beverage operations as needed.
Ability to lift, carry, and move event equipment and supplies.

Nice To Haves

At least two years’ experience in catering, banquets or food and beverage, preferred.
Valid driver’s license preferred to travel between facility locations.

Responsibilities

Lead and assist with the setup and breakdown of banquet and event spaces including tables, chairs, linens, décor, and select audio/visual equipment as directed.
Ensure event spaces are set according to event orders and standards, inspecting areas before, during and after events for accuracy, cleanliness, and professionalism.
Provide guest-facing service at banquets and events as needed, assisting with food and beverage service, guest requests, and overall event flow.
Support banquet services, bartenders, bussers, and other staff during events by helping assign tasks and adjusting support based on event needs.
Maintain clean, orderly, and attractive banquet, event, and assigned public areas.
Deliver supplies and assist with organization, storage, and seasonal relocation of banquet and Food & Beverage items.
Assist in training team members on setup standards, cleanliness expectations, safe equipment handling, and service support.
Collaborate with other departments to ensure seamless execution of events and daily operations.
Assist management with basic inventory functions as needed.
Ensure compliance with health, safety, and sanitation standards at all times and report safety concerns promptly.
Perform other duties as assigned by management.

Benefits

Comprehensive Health Coverage – medical, dental, vision, life and disability insurance
Employee Assistance Program (EAP)
HSAs
FSAs
401(k)-retirement plan, featuring a company match
Generous PTO
Free employee passes
Discounts for your family
Complimentary golfing at two championship golf courses
Exclusive Discounts on food, apparel, and accessories
Flexible Scheduling