Banquets Bartender II (Casual)

Mauna Kea Resorts•Waimea, HI

2d•Hybrid

About The Position

This position is responsible for greeting customers in a friendly and welcoming manner, personalizing the service. The Bartender will prepare, mix, and serve alcoholic and non-alcoholic drinks to order, receive payment, perform general cashiering, and operate the hotel’s POS system. Responsibilities include maintaining and accounting for a bank, completing daily reports, ensuring the bar area is clean and orderly, and managing inventory while adhering to liquor laws. The role also involves advising and directing bar porters and waitstaff, setting up the bar for service, and securing the bar and its contents at the end of the shift. The Bartender must provide prompt and friendly service, manage volume, and consistently perform tasks according to service standards and SOPs. They will also answer questions about drinks, make recommendations, and appropriately respond to irate patrons, contacting a hotel manager for potential problems. Additionally, they may order food as requested by guests and perform other related duties.

Requirements

3 years related work experience.
Able to read and write to do job duties.
Must be at least 18 years of age.
Must be pleasant, smiling and friendly.
Department of Health TB Clearance.
Must be able to multi-task.

Nice To Haves

County Liquor Commission Blue Card preferred, or acquired within 30 days after hire.

Responsibilities

Greet customers in a friendly and welcoming manner, personalizing the service.
Prepare, mix, and serve alcoholic and non-alcoholic drinks to order.
Receive payment, perform general cashiering, and operate the hotel’s POS system.
Maintain and account for a bank.
Complete required daily reports and recording of sales.
Ensure the bar area is clean and orderly.
Slice and pit fruit for garnishing drinks.
Serve appetizers such as pickles, cheese, cold meats, nuts, etc.
Responsible for inventory and adhering to applicable liquor laws.
Request proper ID for service and payment.
Advise and direct bar porters and waithelp.
Responsible for setting up the bar for proper service.
Order food from restaurant kitchen or room service as requested by guests.
Secure bar and contents at the end of shift.
Provide prompt and friendly service and properly manage the volume of business at any bar.
Consistently perform tasks as specified on sequence of service standards and SOPs.
Properly enter all sales into the resort’s POS system according to procedures.
Follow County regulations and hotel policies in serving alcoholic beverages.
Maintain the par stock inventory for the bar according to business levels; complete requisitions.
Complete supply requisition and all required reports for the shift.
Answer questions regarding the drinks and make recommendations or suggestions.
Recognize and appropriately respond to irate patrons; contact hotel manager on potential problems.
Recommend the resort’s restaurants and facilities to guests.