Banquet Supervisor - $43/hr

Salamander Hospitality, Llc•Aspen, CO

1d•Onsite

About The Position

The Banquet Supervisor supports Banquets Management in overseeing daily banquet operations to ensure seamless event execution, exceptional guest service, and adherence to brand and service standards. This role provides on-floor leadership, supervises banquet service professionals, and ensures that all events are executed according to Banquet Event Orders (BEOs), labor expectations, and operational standards. The Banquet Supervisor plays a key role in maintaining service consistency, team accountability, and guest satisfaction.

Requirements

Ability to read and follow banquet event orders (BEOs).
Strong teamwork and communication skills.
Flexibility to work mornings, evenings, weekends, and holidays as required by event schedules.
Ability to work efficiently under time constraints and changing priorities.
Ensure the banquet team is dressed in a professional fashion and carrying the appropriate demeanor in all times; ensure the team is wearing provided nametag and company pin.

Nice To Haves

Minimum 1–2 years of banquet captain or supervisory experience in a hotel, resort, country club, or high-volume event venue preferred.
Experience leading teams during large-scale events preferred.
Basic computer skills (Microsoft Office) beneficial.
Knowledge of Micros or other POS systems.

Responsibilities

Supervise banquet events including meetings, conferences, weddings, receptions, and group meal functions.
Review and interpret BEOs to ensure accurate room setup, timing, menu execution, and service flow.
Conduct pre-shift briefings to review event details, service standards, and staff assignments.
Oversee service execution to ensure food and beverage are delivered professionally, accurately, and on schedule.
Maintain continuous communication with the culinary team to coordinate timing and special requests.
Circulate throughout events to engage with guests and resolve service concerns in a timely and professional manner.
Ensure banquet spaces are maintained in a clean, organized, and guest-ready condition in all times.
Supervise banquet captains, servers, bartenders, and housepersons during assigned shifts.
Support hiring, onboarding, and training of banquet team members.
Provide coaching and feedback to ensure adherence to service standards and performance expectations.
Monitor staffing levels and make adjustments in real time based on event flow and guest needs.
Promote teamwork, accountability, and a positive work environment.
Address performance concerns and escalate issues to Banquet Management as needed.
Assist with scheduling and labor management to align with budgeted guidelines.
Assist in inventory control and supply requisitions.
Ensure compliance with safety, sanitation, and alcohol service regulations.
Attend required departmental meetings and training sessions.