Banquet Supervisor (Flex Role)

Sundance Mountain Resort • Provo, UT

6d • $8 • Onsite

About The Position

This Banquet Supervisor position is a hybrid operational leadership role designed to support the seasonal and business demands of the Banquets Department. During high-volume events and peak periods, this position functions in a supervisory capacity, overseeing event execution, staffing flow, guest satisfaction, and operational standards. During lower-volume periods, this position also works as part of the banquet server team to support overall department operations. This role is intended for an experienced hospitality professional who is comfortable both leading teams and actively contributing alongside them in service execution. The Banquet Supervisor assists the Banquet Manager in ensuring all events are properly prepared, staffed, and executed to the Sundance standard. Responsibilities include supervising banquet staff, coordinating with kitchen and event teams, supporting room setup and breakdown, maintaining operational standards, and delivering exceptional guest experiences.

Requirements

• 2–3 years of banquet, restaurant, hospitality, or related leadership experience preferred.
• Strong communication, leadership, and organizational skills.
• Ability to remain calm and professional in fast-paced environments.
• Must be comfortable functioning both in a supervisory role and as an active member of the banquet service team depending on operational needs.
• Must successfully pass a background check.
• Must meet all requirements established by the Utah Department of Alcoholic Beverage Services (DABS) to supervise and manage alcohol service operations.
• Must possess a valid U.S. Driver's License in good standing per Sundance insurance guidelines.
• Must be able to safely operate Sundance vehicles and successfully pass a Motor Vehicle Record (MVR) check.
• Must be at least 21 years of age.

Nice To Haves

• Basic understanding of technical/event equipment is helpful, but not required.
• Utah Food Handler Permit within 30 days of employment
• Utah Alcohol Service Permit within 30 days of employment

Responsibilities

• Oversee banquet functions and banquet employees in the absence of the Banquet Manager.
• Lead service teams during events to ensure excellent guest service and adherence to Sundance standards.
• Supervise banquet servers, bartenders, and housepersons.
• Maintain event timelines and adjust service flow as needed.
• Oversee multiple events simultaneously.
• Assist with interviewing, onboarding, training, coaching, and performance feedback.
• Address staff concerns and assist in resolving operational challenges during events.
• Complete applicable documentation and reports in a timely manner.
• Work both in a supervisory role and as part of the banquet service team depending on operational needs.
• Execute tasks assigned by management and/or client requests.
• Set buffets and assist in maintaining food and beverage service throughout events.
• Observe guest needs and respond promptly to additional requests.
• Clear tables and assist with event breakdown upon completion of service.
• Complete or assign opening and closing duties.
• Demonstrate working knowledge of banquet service standards and bartending operations.
• Understand, enforce, and comply with all applicable state laws and DABS regulations regarding alcohol service and supervision.
• Oversee room setups according to Banquet Event Orders (BEOs).
• Ensure meeting spaces, storage areas, and service stations remain clean, stocked, and organized.
• Maintain compliance with safety and fire code standards.
• Assist with inventory management of banquet equipment and service items.
• Oversee proper storage and care of linens, china, glassware, silverware, and catering supplies.
• Coordinate delivery and return of rental items.
• Assist with cleaning schedules and upkeep of banquet back-of-house areas.
• Support cleanliness and safe operation of Sundance vehicles in accordance with resort policies.
• Accurately calculate and close banquet checks in accordance with Sundance accounting procedures.
• Assist management with operational organization and departmental efficiency.
• Support departmental financial goals through responsible operational practices and cost awareness.

Benefits

• Competitive compensation with participation in the banquet service charge pool
• Employee discounts on dining and resort amenities
• Active Season Pass
• 401(k) Match
• Opportunity to work in a dynamic hospitality environment at Sundance Mountain Resort

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed