FOH F&B - Banquets - Red Coat

Canadian Niagara Hotels Group•Niagara Falls, ON

11d•CA$20 - CA$25•Onsite

About The Position

Marriott Fallsview & Spa is currently seeking a Banquet Supervisor (Red Coat) who has a passion for excellence to oversee and lead our Banquet and Events team at Marriott Fallsview hotel. This position reports to the Director of Banquets and Events. The Marriott Fallsview Hotel and Spa is located on the brink of one of the world’s greatest natural wonders, minutes away from area attractions, world-class wineries, golf and casinos. With 423 Fallsview guest rooms, the Marriott Fallsview Hotel and Spa offers fine dining at the Morton’s Grille Restaurant, the luxurious full-service Serenity Spa, Magnificent Tours, and over 7,550 square feet of venue meeting space. Our mission is to always exceed the expectations of our guests.

Requirements

Minimum of 2 years Supervisory experience, preferably in Food and Beverage.
Knowledge food handling safety and sanitation procedures.
Strong computer skills, including Microsoft applications.
Must be able to work flexible hours including evenings, weekends and holidays.
Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds without assistance.
Stand, sit or walk for an extended period of time or for an entire shift.

Nice To Haves

Previous banquet experience considered an asset.
Knowledge of a union environment considered an asset.
Strong knowledge of technology is considered an asset (smart phones, Ipads, LCD projectors).

Responsibilities

Assist in overseeing and help complete all on-site details for executing group events; develop and follow checklist or itinerary, and troubleshoot event problems.
Assist with training employees.
Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
Serve as onsite contact person for coordinating details of events with clients, meeting planners, and other departments involved with events.
Liaise with Event Managers to ensure all event details are communicated to team.
Prepare daily list of duties for banquet staff.
Ensure audio-visual requirements from third party provider is being achieved to deliver optimum service for the guest.
Communicate with and instruct associates on how to set up event rooms to client specifications.
Communicate service needs to kitchen throughout functions.
Respond to guest inquiries and concerns and offer solutions.
Help manage end of function billing.
Motivating and encouraging employees to perform their best, making them accountable for their tasks and assignments and providing feedback on possible improvements.
Ensuring Associates are proper uniform and are properly groomed.
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.
Serve as a role model to the banquet team by demonstrating appropriate Marriott service standard behaviours.
Other duties as assigned.

Benefits

Employment growth opportunities.
Cross training outside their home department if the employee wishes to learn a new skill.
Complimentary daily staff meal.
Immediate access to the Friends and Family hotel and dining discounts at any participating Marriott hotels worldwide.
Complimentary parking; complimentary bike storage facilities.
Complimentary Company sponsored events.
Personalized electronic access to your pay statements and annual T4 statements- accessible from the comfort of your own home, any computer, tablet or smartphone 24 hours per day, 7 days a week via. On-line.
Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.