Banquet Staff

OTH Hotels Resorts•Pikesville, MD

3d•$18 - $18•Onsite

About The Position

Banquet Staff provides high-quality food and beverage service during breakfast, lunch, and dinner banquet events. The role supports the full event lifecycle, including room setup, guest service, and post-event breakdown, while ensuring prompt, courteous service and maintaining event standards and presentation. The position operates in a fast-paced banquet environment that requires continuous movement, multitasking, and guest interaction. Work takes place indoors and outdoors depending on event requirements, with exposure to noise, varying surfaces, and active service conditions. Success requires attention to detail, adaptability, and a commitment to exceptional guest service.

Requirements

High school diploma or equivalent.
At least 2 years of food and beverage experience.
Excellent customer service and interpersonal skills.
Pleasant, professional, and team-oriented demeanor.
Ability to work efficiently in a fast-paced environment.
Strong attention to detail in service and presentation.
Ability to carry trays and perform physically demanding tasks.
Ability to adapt to different service styles and event types.
Strong organizational and multitasking skills.
Effective communication with team members and management.
Reliability and strong work ethic.
Ability to meet the stated physical demands, including frequent lifting and carrying up to 50 pounds and navigating indoor and outdoor spaces, including uneven surfaces.

Nice To Haves

Banquet or event service experience.
Food safety certification.

Responsibilities

Set up banquet rooms and function spaces according to event orders and service standards.
Drape tables, set silverware, fold napkins, and arrange centerpieces.
Prepare service stations, beverages, and service materials before events.
Pick up food from the kitchen or back hall and transport it safely to event spaces.
Serve food and beverages using plated, buffet, or passed service styles, adapting to the meal period and event type.
Carry trays and deliver items efficiently while maintaining presentation standards.
Provide friendly, attentive, and professional service and respond promptly to guest requests.
Maintain, clear, and reset tables during service.
Clear tables, remove dirty linens, collect centerpieces, and restore event spaces to their original condition.
Clean and organize back halls and storage areas and assist with vacuuming event spaces.
Communicate with the banquet captain, team members, and kitchen staff about service needs and event progress.
Support team members, attend pre-shift meetings, and follow event instructions.
Follow safety, sanitation, company, operational, and service policies and standards.
Keep work areas clean and organized and handle equipment, dishware, and cleaning materials properly.