Banquet Staff

OTH Hotels•Pikesville, MD

2d•Onsite

About The Position

Banquet Staff provides high-quality food and beverage service during breakfast, lunch, and dinner banquet events. The role supports the full event lifecycle, including setting up event spaces, serving guests, and breaking down and cleaning the venue afterward. The Banquet Server provides prompt, courteous service while maintaining event standards and presentation. This position works in a fast-paced banquet environment that involves continuous movement, multitasking, and guest interaction. Work may take place indoors or outdoors depending on event requirements, with exposure to noise, varying surfaces, and active service conditions. Success requires attention to detail, adaptability, and a commitment to exceptional guest service.

Requirements

High school diploma or equivalent.
At least 2 years of food and beverage experience.
Excellent customer service and interpersonal skills.
Pleasant, professional, team-oriented demeanor.
Ability to work efficiently in a fast-paced environment.
Strong attention to detail in service and presentation.
Ability to carry trays and perform physically demanding tasks.
Ability to adapt to different service styles and event types.
Strong organizational and multitasking skills.
Effective communication with team members and management.
Reliability and a strong work ethic.
Ability to work continuously during event service periods and navigate indoor and outdoor event spaces, including uneven surfaces.

Nice To Haves

Banquet or event service experience.
Food safety certification.

Responsibilities

Set up banquet rooms and function spaces according to event orders and service standards, including draping tables, setting silverware, folding napkins, arranging centerpieces, and preparing service stations.
Prepare beverages and service materials before events.
Pick up food from the kitchen or back hall and transport it safely to event spaces.
Serve food and beverages using plated, buffet, or passed service styles, adapting to the meal period and event type.
Carry trays and deliver items efficiently while maintaining presentation standards.
Provide friendly, attentive, and professional service, respond promptly to guest requests, and maintain tables during service.
Clear tables, remove linens, collect centerpieces, break down rooms, and restore spaces to their original condition.
Clean and organize back halls and storage areas, and assist with vacuuming and maintaining event-space cleanliness.
Communicate with the banquet captain, team members, and kitchen staff about service needs and event progress.
Support teammates, attend pre-shift meetings, and follow event instructions.
Follow safety, sanitation, company, operational, and service policies and standards.
Maintain organized work areas and properly handle equipment, dishware, and cleaning materials.