JW Marriott Banquet Set-Up

AHC HospitalityGrand Rapids, MI
Onsite

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, providing exceptional guest experiences. This role is part of a team that creates beautiful spaces for guests to enjoy. AHC Hospitality invests in associate growth and sees their success as their own. This specific position is at the JW Marriott Grand Rapids.

Requirements

  • Adhering to all division and local standard policies and procedures.
  • Performing all guest contact activities in a cordial, efficient and professional manner at all times, maintaining a commitment to guest satisfaction.
  • Maintaining a cooperative team-like attitude in working with supervisors and fellow associates, to help achieve our common goals of maximizing guest satisfaction and profit margins.
  • Maintain a positive attitude toward the hotel and the job being performed.
  • Reporting to work on time and in proper uniform.
  • Punch in and report to the head houseman on duty for work assignment.
  • Be able to read a banquet event order and set up rooms according to BEO's.
  • Be thoroughly familiar with the location of all function rooms and related areas and the various types of set ups, including School room, Theater, Conference, U-Shape, Hollow Square, Hollow Rectangle, Banquet Style, T-Shape, E-Shape.
  • Be totally familiar with the safe handling care and storage of all banquet equipment.
  • Assist guests wherever possible, referring all requests which are beyond the scope of your responsibility immediately to your supervisor or catering manager.
  • Keep the total function room area and storage areas clean and neat at all times.
  • Perform periodic total cleaning of the area, as assigned by the head houseman.
  • All equipment not in use should be returned to its proper storage area in a clean condition before the end of each shift.
  • Report all damage to equipment, furnishings or the room promptly to the catering manager so that repairs may be made before damage worsen or accidents result.
  • Check electric hookups for proper working order and tape down all exposed cords for equipment in use.
  • Service all meeting rooms during breaks. Check temp and see if all lights are working and adjusted.
  • Check with supervisor before punching our, in uniform.
  • Attend department meetings.
  • Eliminate safety hazards and report all injuries and accidents to the catering manager.
  • Carefully follow all energy conservation and accident/loss prevention guidelines.
  • Perform any additional department-related duties as assigned by head houseman or catering manager.

Responsibilities

  • Responsible for physical set-up, cleanliness and maintenance of all banquet equipment and function rooms, as well as their related areas.
  • Direct all efforts toward guest satisfaction, the achievement/maintenance of division standards and profit maximization.
  • Adhering to all division and local standard policies and procedures.
  • Performing all guest contact activities in a cordial, efficient and professional manner at all times, maintaining a commitment to guest satisfaction.
  • Maintaining a cooperative team-like attitude in working with supervisors and fellow associates, to help achieve our common goals of maximizing guest satisfaction and profit margins.
  • Maintain a positive attitude toward the hotel and the job being performed.
  • Reporting to work on time and in proper uniform.
  • Punch in and report to the head houseman on duty for work assignment.
  • Be able to read a banquet event order and set up rooms according to BEO's.
  • Be thoroughly familiar with the location of all function rooms and related areas and the various types of set ups, including School room, Theater, Conference, U-Shape, Hollow Square, Hollow Rectangle, Banquet Style, T-Shape, E-Shape.
  • Be totally familiar with the safe handling care and storage of all banquet equipment.
  • Assist guests wherever possible, referring all requests which are beyond the scope of your responsibility immediately to your supervisor or catering manager.
  • Keep the total function room area and storage areas clean and neat at all times.
  • Perform periodic total cleaning of the area, as assigned by the head houseman.
  • All equipment not in use should be returned to its proper storage area in a clean condition before the end of each shift.
  • Report all damage to equipment, furnishings or the room promptly to the catering manager so that repairs may be made before damage worsen or accidents result.
  • Check electric hookups for proper working order and tape down all exposed cords for equipment in use.
  • Service all meeting rooms during breaks. Check temp and see if all lights are working and adjusted.
  • Check with supervisor before punching our, in uniform.
  • Attend department meetings.
  • Eliminate safety hazards and report all injuries and accidents to the catering manager.
  • Carefully follow all energy conservation and accident/loss prevention guidelines.
  • Perform any additional department-related duties as assigned by head houseman or catering manager.

Benefits

  • discounted downtown parking
  • free employee meals
  • hotel and restaurant discounts
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