Banquet Set Up Hilton Daytona Beach

Crestview Management, LLC•Daytona Beach, FL

3d•Onsite

About The Position

The Hilton Daytona Beach is looking for responsible and motivated service professionals to join its banquet team. This is a part-time position with hours that vary based on events. Weekend availability is a must.

Requirements

Responsible and motivated with a strong service orientation.
Ability to work varied hours based on event schedules, including weekends.
Strong attention to detail and ability to follow instructions precisely.
Ability to maintain high standards of cleanliness and safety.
Excellent communication and interpersonal skills.
Ability to work under pressure and manage long or break shifts.

Responsibilities

Approach all encounters with guests, whether internal or external, in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag while working.
Be familiar with Hotel Standard Operating Procedures.
Set up event spaces in a timely and safe fashion according to instructions and details outlined on Banquet Event Orders (BEOs) and floor plans, including chairs, tables, linen, displays, etc.
Maintain high standards of cleanliness and sanitation throughout banquet function spaces, pre-function spaces, and storage areas, including carpets, walls, walks, windows, heating/air conditioning units, etc.
Greet and welcome client representatives and guests, responding to requests in a timely, friendly, and efficient manner as it pertains to function room set-up.
Ensure the function space is visually appealing by maintaining cleanliness and ensuring equipment is in good working order.
Consistently implement service standards and operating procedures related to banquet and catering service function room set-up.
Maintain complete knowledge of: Daily scheduled group functions, times, locations, and number of attendees; Location of all hotel function spaces and names of rooms; All styles of meeting and banquet room settings; Correct maintenance and use of equipment; All departmental and hotel policies and procedures; All safety guidelines.
Provide excellent customer service and ensure customer needs are met.
Be familiar with all current and upcoming event details.
Work effectively under pressure and during long or split shifts.
Perform other duties as assigned.