Banquet Set Up Supervisor - Hilton Norfolk The Main
Professional Hospitality Resources, Inc. and Ocean Beach Club LLC•Norfolk, VA
•Onsite
About The Position
The Banquet Set Up Supervisor supervises and coordinates the activities of personnel engaged in preparing the establishment's facilities for banquets and conventions.
Requirements
- Three years banquet operational experience OR an equivalent level of education
- Proficient in Microsoft Office
- At least 2 years of progressive experience in a hotel or a related field
- Strong knowledge of Meeting room set up standards, and different set up types
- Experience setting up numerous banquet rooms consecutively
- Experience ordering supplies, lines, uniforms, etc
- Clear, concise written and verbal communication skills
- Ability to sell concepts and ideas to management, peers, and employees
- Excellent time management and organizational skills
Nice To Haves
- 1-3 years supervisory responsibility preferred
Responsibilities
- Responsible for assisting in the management of set up aspects of the Banquet Department functions, in accordance with Hotel standards
- Responsible for assigning duties and instructing workers in collection, assembly, and arrangement of articles for convention or banquet hall and conference rooms
- Inspect facilities for completeness of arrangements and instructs personnel to correct errors
- Prepare daily work assignments roster and maintains work performance records
- Direct, implement and maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction
- Coach employees how to resolve and de-escalate conflict
- Work in conjunction with Catering Sales and Convention Services
- Maintain written and verbal communications with Meeting Planners and Groups
- Follow/enforce company policies and procedures share ideas to promote business; reduce employee turnover; and meet budgeted productivity
- Provide overall direction, coordination, and ongoing evaluation of operations
- Communicate with Stewards to insure smooth operation
- Perform cleaning duties for banquets and conventions
- Perform other related duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
