On-Call Banquet Server - Mount Rushmore National Memorial

Xanterra Travel Collection•Keystone, SD
•Onsite

About The Position

Xanterra is hiring on-call/intermittent Banquet Servers at Mount Rushmore National Memorial in South Dakota. The role involves setting up banquet rooms and serving food and beverages in a friendly, courteous, and professional manner according to Xanterra’s quality standards. The position is scheduled as needed and is expected to begin in November 2026. Pay is $16.00 per hour, with eligibility for a portion of the banquet service charge. Employee housing is not available. Employees may have access to retail, lodging, and travel discounts, planned employee trips and activities, and a $350 referral bonus program. Xanterra offers competitive benefit programs and services for eligible employees; further benefit details are not provided in the posting.

Requirements

  • Previous banquet serving ability is strongly preferred.
  • Willingness to pitch in and help the team with tasks.
  • Ability to communicate well with guests in English.
  • Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Knowledge of appropriate table settings and service ware.
  • Ability to remember, recite, and promote menu items.
  • Ability to understand and apply written product-labeling instructions for the safe use of products and processes in Food and Beverage.
  • Physical ability to stand and walk constantly and lift or carry up to 20 pounds constantly.
  • Physical ability to sit, climb, crawl, squat or kneel, lift or carry over 50 pounds, and push or pull over 50 pounds occasionally.

Nice To Haves

  • Previous banquet serving ability is strongly preferred.

Responsibilities

  • Set up banquet rooms as instructed by the supervisor or banquet lead, including arranging linens, service ware, and glassware.
  • Attend roll-call meetings before events to learn event details and guest expectations.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve food and beverages in the sequence and manner specified by the supervisor or banquet lead.
  • Promptly remove dishes as guests finish each course and/or at the end of a meal or function.
  • Follow state, federal, and corporate requirements for serving alcoholic beverages.
  • Replenish beverages as needed and check with guests regarding their satisfaction.
  • Reset banquet rooms after events according to the supervisor’s specifications.
  • Follow attendance rules and maintain regular availability for work.
  • Perform other duties as assigned.

Benefits

  • Retail, lodging, and travel discounts
  • Planned employee trips and activities
  • $350 referral bonus program
  • Competitive benefit programs and services for eligible employees
  • Eligibility for a portion of the banquet service charge
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