On-Call Banquet Server - Mount Rushmore National Memorial

Internal Career Site • Keystone, SD

5d • Onsite

About The Position

Xanterra is hiring an on-call/intermittent Banquet Server for its Food & Beverage team at Mount Rushmore National Memorial in South Dakota. The role involves setting up banquet rooms and serving food and beverages in a friendly, courteous, and professional manner according to the company’s quality standards. The position is on-call, with a schedule as needed, and is listed for November 2026. Pay is $16.00 per hour, with eligibility for a portion of the banquet service charge. Employee housing is not available.

Requirements

• Ability to communicate well with guests in English.
• Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and service ware.
• Ability to remember, recite, and promote menu items.
• Ability to understand and apply written product-labeling instructions for safe use of products and processes in Food and Beverage.
• Physical ability to stand, walk, and lift or carry up to 20 pounds constantly.
• Physical ability to sit, climb, crawl, squat or kneel, lift or carry over 50 pounds, and push or pull over 50 pounds occasionally.

Nice To Haves

• Previous banquet serving ability is strongly preferred.
• Willingness to pitch in and help the team with tasks.

Responsibilities

• Set up banquet rooms as instructed, including linens, service ware, and glassware.
• Attend pre-event roll call meetings to learn function details and guest expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve food and beverages according to the Supervisor’s or banquet lead’s instructions and expectations.
• Remove dishes promptly as guests finish each course or meal, and clear dishes at the end of the function.
• Follow State, Federal, and Corporate requirements for serving alcoholic beverages.
• Replenish beverages as needed and check guests’ overall satisfaction.
• Reset the banquet room after the event according to the Supervisor’s specifications.
• Comply with attendance rules and be available to work regularly as needed.
• Perform other duties as assigned.

Benefits

• Eligible for a portion of the banquet service charge.
• Retail, lodging, and travel discounts.
• Planned employee trips and activities.
• $350 referral bonus program.
• Competitive benefit programs and services for eligible employees.

What This Job Offers

• Education Level: No Education Listed