Banquet Server - Casual

AccorHotel • Vancouver, BC

5d • CA$18 - CA$24 • Onsite

About The Position

As a Banquet Server, you'll play an essential role in delivering exceptional food and beverage service at weddings, galas, conferences, and special events. Your professionalism, attention to detail, and genuine hospitality will help create seamless experiences that leave a lasting impression on our guests.

Requirements

• A warm, professional, and guest-focused personality with a passion for hospitality
• Secondary school diploma or equivalent
• Valid Serving It Right certification (required)
• Ability to remain calm, professional, and efficient in a fast-paced environment
• Reliable, dependable, and committed to delivering exceptional guest experiences
• Ability to communicate effectively in English; additional language skills are an asset
• Flexible to work a variety of shifts, including evenings, weekends, holidays, and overnight events as operationally required
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

• Previous banquet, restaurant, or food and beverage serving experience is preferred
• Luxury hotel or large-volume event experience is considered an asset
• FoodSafe Level 1 certification is an asset
• Strong communication, teamwork, and interpersonal skills
• Excellent organizational skills with strong attention to detail

Responsibilities

• Provide professional, friendly, engaging, and personalized service in accordance with Fairmont service standards
• Prepare banquet function spaces by setting tables, buffets, service stations, and event areas with the appropriate equipment and supplies
• Review banquet event orders, menus, service sequence, and guest dietary requirements before each event
• Serve food and beverages accurately and efficiently using the designated service style for each function
• Anticipate guest needs by replenishing beverages, clearing tables, and ensuring timely, attentive service
• Communicate dietary restrictions, allergies, and special requests to the culinary and banquet teams
• Maintain clean, organized, and well-stocked work areas throughout each event
• Complete required event documentation, including billing and consumption records, as applicable
• Work collaboratively with culinary, stewarding, and banquet colleagues to deliver seamless event execution
• Follow all food safety, responsible liquor service, health and safety, and hotel policies and procedures
• Participate in departmental briefings, training, and service excellence initiatives
• Perform other duties as assigned to support successful banquet operations

Benefits

• Competitive pay starting at $18.09 per hour, plus gratuities, increasing to $24.12 per hour after 90 shifts, with increases in accordance with the Collective Bargaining Agreement
• One duty meal during your scheduled meal break, processed as an applicable taxable benefit
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating venues
• Opportunities to participate in community and sustainability initiatives

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED