Banquet Server- Casual
About The Position
The Fairmont Empress is seeking a Banquet Server - Casual to join their team. This role involves following proper service standards for various meal types and styles, interacting professionally with guests and management, and responding to guest requests. Responsibilities include setting tables, organizing service stations, serving food and beverages, greeting and seating guests, and understanding menu details. The server will also be responsible for adhering to cleaning and debussing procedures, ensuring equipment is returned to its proper place, and maintaining a clean and safe workspace. The position offers an hourly pay rate of $21.02 to $24.02.
Requirements
- A minimum of one-year experience (in the last five years) in a similar environment or 1 year experience (in the last five years) as a Server in an upscale or high volume establishment that clearly demonstrates the skills required for plate service
- "Serving It Right" and "Food Safe" certificates
- Fluency in the English language, both written and verbal
- Thorough knowledge of wines, cocktails and menu terminology
- Team player with proven success in relationship building
- Excellent organizational skills
- A high level of responsibility and commitment
- Ability to thrive in a fast paced environment that demands independent decision-making
- Polished demeanour, Impeccable grooming and presentation
- Must be legally eligible to work in Canada.
Responsibilities
- Follow proper sequence of service and standards for function type (breakfast, lunch, dinner, cocktail) and style (plated, butler, buffet, French)
- Interact clearly, courteously, professionally and closely with guests, colleagues and management team to ensure guests receive excellent guest service
- React to additional guest requests in a positive, professional and timely manner
- Set function tables: polish cutlery, check glassware, place tableware to an accurate and consistent standard prior to guest arrival
- Organize station for food service and serve food and beverage
- Greet and seat guests upon their arrival
- Understand menu and banquet event details prior to function and answer questions about food and beverage as required
- Follow proper cleaning standards and debussing procedures
- Ensure equipment is returned to appropriate storage, laundry and kitchen locations
- Maintain tidy, clean, safe workspace and equipment
- Other duties assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
