Banquet Server

University of Southern CaliforniaLos Angeles, CA
Onsite

About The Position

USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as visitors, across fine dining restaurants and residential dining. As a Banquet Server, you will have the opportunity to make a significant impact on the guest experience and the quality of service. The Banquet Server primarily provides a consistent and professional delivery of customer service to guests, including full restaurant table service. As a customer-facing member of the team, the Banquet Server embodies the values and work ethic of the entire staff and serves as a positive reflection of USC and its commitment to Trojan principles.

Requirements

  • 1 year of experience.
  • Knowledge of food handling and sanitation procedures.
  • Demonstrated customer service experience.
  • Experience working in a fast paced environment.
  • Ability to effectively communicate in English.
  • Must be 18 years of age or older.
  • Ability to lift up to 50 lbs.
  • Presents oneself professionally, in line with hotel environment.
  • Demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values.
  • Valid CA driver's license required.
  • Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System.
  • A copy of DMV record will be required as a final condition of employment.

Nice To Haves

  • High school diploma or equivalent.
  • 2 years in a high volume restaurant operation.
  • Knowledge of craft beers.
  • Experience in a gastropub environment.

Responsibilities

  • Provide professional delivery of food and beverage service to faculty, staff, students and guests.
  • Takes accurate food and beverage orders and provides suggestions to customers based on established menus.
  • Provides basic hot and cold food and beverage preparation service from recipes.
  • Serves food and beverages to customers.
  • Checks food and beverage orders for accuracy before they are presented to customers.
  • Maintains established presentation standards for food and beverages.
  • Attends to customers during their dining experiences and provides excellent customer service.
  • Conducts service transactions.
  • Accepts and processes payments for food and beverages in compliance with cash handling policies and procedures, and university and department guidelines.
  • Stocks and maintains all supplies, food, items, and utensils.
  • Assists in set-up and break-down of dining room/event.
  • Delivers food items to various locations on university campus and offsite catering events.
  • Maintains cleanliness of facilities.
  • Buses tables, as necessary.
  • Assists in kitchen sanitation program.
  • Complies with standard food handling and sanitation procedures.
  • Adheres to department service standards and to all health, safety, and university rules and regulations.
  • Attends and participates in meetings as required.
  • Reports to station, ready to work at the time work assignment is scheduled to begin.
  • Performs other related duties as assigned or requested.

Benefits

  • Wide variety of benefits and programs that support our staff and their families.
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