Banquet Server

New Castle Hotel • Missoula, MT

3d • Onsite

About The Position

Banquet Server From greeting guests with a warm smile to delivering impeccable food and beverage service, your attention to detail and dedication to excellent service will be key to making each event a success. Whether it's a wedding or business gathering, your friendly and welcoming nature will ensure that guests feel valued and enjoy every moment.

Requirements

• ServSafe certificate/alcohol training is required for banquet serving staff.
• Ability to work long hours, as needed.
• Medium work – exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
• Ability to stand and walk for long periods of time without sitting or leaning.
• Must possess fluency in English.
• Must be able to work in stressful, high pressure situations.
• Must possess the ability to multi-task on a regular basis.

Nice To Haves

• A high school education or equivalent
• At least one year of fine dining service experience
• A ServSafe or Tips certification

Responsibilities

• Be a BEO Expert – understanding your BEO so you can set up and break down each event safely and efficiently.
• Assisting with the setup and break down of the buffet or other food service stations/equipment.
• Arriving at work on time to get the banquet and your side work station set up and ready to go, keeping all clean and attractive throughout the function.
• Assisting with cleaning duties – floors, tables, buffet stations, etc.
• Pouring water, keeping the guests place settings/tables crisp, upselling wines, making helpful suggestions, answering questions, remembering names, offering a friendly smile.
• Understanding the food and beverage you are serving so you know what you are speaking about (especially when it comes to ingredients/allergies); offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely as needed.
• Following your hotel’s established safety and security policies & procedures.
• Anticipating problems and asking for management assistant as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED