Banquet Server
DoubleTree by Hilton South Bend•South Bend, IN
•Onsite
About The Position
This position is responsible for setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction during events. The role requires adherence to hotel standards, flexibility in scheduling, and compliance with all safety and liquor regulations. The Banquet Server must possess basic knowledge of food and beverage service, etiquette, and menu items, with the ability to handle physical demands and operate beverage equipment.
Requirements
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings and service ware.
- Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
- Ability to remember, recite and promote the variety of menu items.
- Ability to operate beverage equipment, e.g., coffee maker., Rolling Carts
Responsibilities
- Set up banquet room as instructed by Banquet Captain to include linen, service-ware and glassware.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
- Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Once banquet is complete, reset banquet room according to Captain’s specifications to ensure the cleanliness of the room for the following function.
- Perform all assigned side work to include replenishing condiments and restocking Banquet shelves with supplies.
- Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
- Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
