Banquet Server

Legends GlobalTucson, AZ
Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Banquet Server for Legends Global/Tucson Convention Center/Arena. The primary function of Banquet Server is to provide a high-quality catering service for banquets, concessions, and events.

Requirements

  • High school diploma or equivalent.
  • Minimum of one (1) year of work experience in service-oriented environment.
  • Knowledge of catering services and terminology
  • All persons handling alcohol must be at least 21 years of age.
  • Must have ability to follow directions and effectively perform the work.
  • Must have a pleasant personality and a neat appearance.
  • Must speak and understand English well enough to converse with customers, supervisors and employees.
  • Positive, customer service-oriented attitude at all times.
  • Strong knowledge of sanitary practices.
  • Maintains proper grooming and dress code standards.
  • Work ethic encourages strong urgency and quality in a team environment.
  • Ability to work with other staff members in the facility.
  • Ability to undertake and complete multiple tasks.
  • Attention to detail.
  • Must be able to lift and carry up to 40 pounds.
  • Must be able to stand, walk, lift and bend for long periods of time.

Responsibilities

  • Greets all guests with enthusiasm and friendliness.
  • Serves alcoholic beverages in an appropriate manner consistent with company standards.
  • Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
  • Does side work during non-busy hours.
  • Always speaks to guests with enthusiasm.
  • Develops relationships with guests.
  • Provides the highest level of service in accordance with our standards.
  • Identifies food orders when ready and delivers items to tables in a timely manner.
  • Always maintains a professional appearance.
  • Communicates with food and beverage staff to ensure guest satisfaction.
  • Reports to work as scheduled, in uniform, and ready to be in position.
  • Maintains professional relationships with all coworkers.
  • Follows checklists and standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Performs duties as assigned.
  • Maintains full knowledge of menus, recipes, and other pertinent information.
  • Constantly increasing knowledge of food, beverages, and other products and services.
  • Ensures that guests have a positive and memorable experience at the TCC.
  • Responsible for constant sanitation, organization, and proper food handling.
  • Prepares work area for opening, mid-shift, or closing in accordance with company standards.
  • Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift.
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