Banquet Server

New Castle HotelCalverton, NY
Onsite

About The Position

From greeting guests with a warm smile to delivering impeccable food and beverage service, your attention to detail and dedication to excellent service will be key to making each event a success. Whether it's a wedding or business gathering, your friendly and welcoming nature will ensure that guests feel valued and enjoy every moment.

Requirements

  • Possess fluency in English
  • Be able to work in stressful, high pressure situations.
  • Possess the ability to multi-task on a regular basis.

Nice To Haves

  • A high school education or equivalent
  • At least one year of fine dining service experience
  • A ServSafe or Tips certification

Responsibilities

  • Be a BEO Expert – understanding your BEO so you can set up and break down each event safely and efficiently.
  • Assisting with the setup and break down of the buffet or other food service stations/equipment.
  • Arriving at work on time to get the banquet and your side work station set up and ready to go, keeping all clean and attractive throughout the function.
  • Assisting with cleaning duties – floors, tables, buffet stations, etc.
  • Pouring water, keeping the guests place settings/tables crisp, upselling wines, making helpful suggestions, answering questions, remembering names, offering a friendly smile.
  • Understanding the food and beverage you are serving so you know what you are speaking about (especially when it comes to ingredients/allergies); offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely as needed.
  • Following your hotel’s established safety and security policies & procedures.
  • Anticipating problems and asking for management assistant as needed.
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