Banquet Server - Carmens Event Centre

Carmen's Group•Hamilton, ON

2d•Onsite

About The Position

Carmens Event Centre is where Hamilton comes to celebrate—and where you can be part of creating unforgettable experiences. As a member of the team at one of the city's most iconic venues, you'll help bring dream weddings, milestone celebrations, corporate galas, and signature events to life in a setting known for its elegance and timeless charm. Whether you're welcoming guests, preparing event spaces, delivering exceptional service, or supporting behind the scenes, your contributions help ensure every event is executed seamlessly. With a variety of celebrations taking place throughout the year, each shift offers something unique and rewarding. As part of Carmens Group, you'll join a team backed by over 40 years of hospitality excellence and a culture rooted in teamwork, passion, and a commitment to creating exceptional guest experiences.

Requirements

Experience in banquet, restaurant, or high-volume service environments an asset
A natural ability to connect with guests and deliver outstanding hospitality
Strong communication skills and confidence interacting with both guests and team members
Proven ability to stay composed and effective in fast-paced, high-pressure situations
A guest-first mindset with a passion for creating memorable experiences
A polished, professional appearance and demeanor suited to upscale or formal events
Smart Serve Certification an asset
Valid Driver’s License an asset
Flexibility to work evenings, weekends, and event-based hours
A positive attitude, reliability, and a willingness to jump in wherever needed

Responsibilities

Welcoming guests with warmth and professionalism while providing attentive, personalized service throughout each event.
Serving food and beverages efficiently, maintaining high standards of presentation and service.
Learning event menus and service plans, and communicating effectively with the kitchen team regarding dietary restrictions and special requests.
Monitoring guest needs and responding promptly to ensure a positive and memorable experience.
Clearing and resetting tables, maintaining clean and organized service areas, and assisting with event setup and teardown as required.
Preparing service stations, restocking supplies, and completing other side duties to support smooth banquet operations.
Collaborating with fellow team members to ensure events run efficiently and according to service standards.
Performing additional duties as assigned while contributing to a professional, respectful, and team-oriented work environment.